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Quality Management FAQs

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What is normal ratio for quality personnel to craftsmen ?

Asked By: Bassiouni | Asked On: Jun 30th, 2011

I am looking for the optimum ratio for quality personnel to craftsmen within the fabrication, receiving of material/equipment and construction activities?

Answered by: Colin Pollard on: Jan 27th, 2014

I agree in part with the answer given by shivani, however, in reality there are numerous factors that govern the ratio, among which are, availability, manufacturing throughput, quality of Craftsmen, Automation, internal failure rates and sample plans to name but a few.

Answered by: subhash on: Apr 28th, 2013

1:20 above

Contents of audit report

Asked By: bsriks | Asked On: Mar 20th, 2008

What are the contents of audit report?

Answered by: jahangir lone on: Dec 4th, 2013

The audit report should describe the scope and nature of the audit work and the opinion of the auditor.

Answered by: kurtz182 on: Nov 23rd, 2009

An internal quality audit report should contain the following:

1) Scope and criteria of audit
2) Listed objectives of audit
3) Auditor's name and area being audited
4) Date and location of audit
5) Audit findings
6) Closing statement which includes action items for reviewed area

Whats the difference between iso certification and cmm certification?

Asked By: Harikrishnan | Asked On: Sep 29th, 2007

Answered by: RC on: Jun 2nd, 2013

CMMi is not a "certification". Its an assessment of the organization.

Answered by: Charles12 on: Jan 18th, 2012

Different QA certifications are ISTQB - Foundation Level , ISTQB - Advance Level , CSTP , CSTQ

What is a rpn in a fmea

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) rejections process numberb) risk process numberc) risk priority numberd) none of the above

Answered by: Rohit Verma on: Mar 7th, 2013

Risk Priority Number

Answered by: kurtz182 on: Dec 15th, 2009

C) Risk priority number

Risk priority numbers are calculated by muliplying Severity, Occurrence and Detection.

RPN = S * O * D. 

Process means ‘what is actually done to create a product or deliver a service’.

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) trueb) falseexplanation: tqm focusses both on product and service.

Answered by: mohammad on: Jan 16th, 2013

A) True

Answered by: Aishwarya on: May 24th, 2012

A process is a vehicle of communication, specifying the methods used to produce a product or service. It is the set of activities that represent the way work is to be performed.The statement Process m...

Control charts are one of the 7 tqm quality tools

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) trueb) false

Answered by: mohammad on: Jan 16th, 2013

A) True

Answered by: NEERAJ on: Sep 19th, 2012

TRUE

What are the principle differences between iso9000 and CMMI quality systems

Asked By: kahuna | Asked On: Jun 16th, 2008

Between these two quality systems, which better serves a non-it-centric business service environment?

Answered by: Neeraj Aggrawal on: Jun 24th, 2012

ISO follows primarily Audit System while CMMi is about assessing maturity of processes followed by an organization. ISO is Generic and is good enough for Non IT centric businesses, while CMMi is very...

State of the art in qa

Asked By: j3ffy0w | Asked On: Mar 29th, 2010

What is the "state of the art in qa"?

Answered by: Sandhya.Kishan on: Mar 19th, 2012

State of art in QA is an answer type in "The need for Semantic Inference in QA".Some features for such Answer type are:
>Labels questions with answer type based on a taxonomy
>Classifies questions (e.g. by using a maximum entropy model)

The japanese term poka yoke means __________________

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) mistake proofingb) fool proofc) none of the aboved) both a & b

Answered by: Basheer on: Nov 11th, 2011

mistake proofing

Answered by: rajagopal on: Oct 31st, 2011

a &b

Tqm stands for _______________

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) team quality managementb) total quality managementc) total quick managementd) total quality managers

Answered by: Ravi Kiran V on: Oct 21st, 2011

TQM stands for Total Quality Management

Answered by: Mousaed Thuwaini on: Aug 2nd, 2011

TQM = Total Quality Management

How do you justify the cost of quality control mechanism implementation in organizations ?

Asked By: Naren Rokkam | Asked On: Jun 13th, 2011

How can organizations benefit with the same?

How is productivity of a software product calculated?

Asked By: ginson | Asked On: Apr 22nd, 2007

Answered by: kurtz182 on: Dec 23rd, 2009

The productivity of a software product can not be calculated in terms of software lines of code per unit of effort (SLOC / effort).  This metric is used to calculate software development producti...

Answered by: amaralbert on: Sep 5th, 2009

Any productivity can be calculated by : Productivity= Output/Input required to produce the same output S/W Productivity= (Size of the s/w in LOC, FP etc.)/Effort spendExample: Suppose the total size...

Hi, good day. In an very recent interviews, I was asked this question?1)how do you measure quality?2)do you follow any process and what is that?3) by knowing a functionality how will you decide as to how...

Asked By: K Balakrishnan | Asked On: Mar 27th, 2007

Answered by: kurtz182 on: Dec 23rd, 2009

1) The quality of a software product is measured in a number of ways and the method really depends on the aspect of quality you wish to measure.  Nevertheless, if you want to measu...

Answered by: suneetaneja on: Jan 31st, 2009

Quality can be measured by various metrics in the projects. you have Code Coverage metrics to measure how much of code is getting tested with your test cases. Test reports indicating the number of bu...

Deming advocates a ‘system of ___________ as a necessity in the training of every manager

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) profound knowledgeexplanation: deming advocates a ‘system of profound knowledge’ as a necessity in the training of every manager

Answered by: kurtz182 on: Dec 23rd, 2009

A) Profound KnowledgeThe System of Profound Knowledge explains how complex organizations work.  In particular, every manager should know how his own organization works in order to impro...

What does pdca mean?

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) plan-do-check-actb) prepare-do-cost-aCTC) plan-do-control-actiond) prepare-do-control-action

Answered by: kurtz182 on: Dec 23rd, 2009

A) Plan-Do-Check-Act

Later, Dr. Deming changed this to Plan-Do-Study-Act (PDSA).

Answered by: anuja_m on: May 26th, 2009

A) Plan, Do, Check and Act

Who is called the ‘prophet of quality’

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) dr. Edward demingb) joseph juranc) philiph crosby

Answered by: kurtz182 on: Dec 23rd, 2009

In my opinion, Deming, Juran, and Crosby are all prophets of quality.   However, if I have to select one, I choose:

A) Dr. W. Edwards Deming 

Answered by: anuja_m on: May 26th, 2009

A) Edward Deming

Concurrent engineering is also called as __________

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) simultaneous engineeringb) cad based designc) standalone designd) pie-chart

Answered by: kurtz182 on: Dec 23rd, 2009

A) Simultaneous engineering

Answered by: archana on: Jan 30th, 2006

Concurrent engineering is a business strategy which replaces the traditional product development process with one in which tasks are done in parallel and there is an early consideration for every aspe...

Benchmarking improves customer satisfaction

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) trueb) false

Answered by: kurtz182 on: Dec 14th, 2009

B) FalseBenchmarking can lead to improved customer satisfaction, but the act of benchmarking does not improve customer satisfaction.  Benchmarking is the process of comparing your own business pr...

Answered by: nitesh484 on: Feb 22nd, 2006

True

In benchmarking, gap analysis is a method that helps identify the performance or operational differences between your process and that of your benchmarking partners, and to understand why the differences...

Asked By: Interview Candidate | Asked On: Dec 8th, 2005

A) trueb) false

Answered by: kurtz182 on: Dec 14th, 2009

A) TrueGap analysis studies a particular business operation in order to understand the differences between your own practices and those of another company who have proven more succ...

Answered by: amaralbert on: Sep 5th, 2009

Benchmarking is one of the improvement technique where organization compare it's process/product/service's performance with other (benchmarking partner) party to know the Gap between the performances....

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