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Clarify CRM Interview Questions

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Smart client

Asked By: aloklucknow | Asked On: Mar 8th, 2010

How is smart client different from thick and thin client?

Answered by: Dev on: Nov 19th, 2013

The clarify smart GUI is developed in Java Swing and can be deployed on application servers like web logic,web sphere. JNPL technique is used to launch the application from desktop. The older clarify...

Answered by: carnot001 on: May 18th, 2010

ClarifyCRM Smart client is basically a rich client which is coded in Java Swings. It is a desktop application and launched through JNLP.Thin client is coded in JSP and hosted on a web server and is accessed using browser.  

Eai internal and external io

Asked By: sharmidews | Asked On: Nov 27th, 2008

What is internal io and external io?

Answered by: Sandhya.Kishan on: Apr 12th, 2012

The internal io are created through EAI Siebel Wizard.These object have their base type as siebel business objects. The internal io are used in EAI Siebel Adapter BS through query methods. External i...

Smart client

Asked By: aloklucknow | Asked On: Mar 8th, 2010

What is smart client?

Answered by: Sandhya.Kishan on: Apr 12th, 2012

Smart client is an application which can simultaneously hold the advantages of the thin client such as auto-update,zero install and advantages of thick client such as high productivity and high performance.

Answered by: sutharsanan on: Sep 27th, 2011

Smart client can be worked as thick client or thin client.

Aom and business component in siebel

Asked By: mittamanjunath | Asked On: Apr 9th, 2012

What is the difference between aom and business component in siebel?

Which of the following is not a clarify specific bean

Asked By: Interview Candidate | Asked On: Nov 27th, 2005

Skill/topic: advanceda) xbeanb) actionbeanc) workerbeand) containerbean

Answered by: Sutharsanan on: Sep 27th, 2011

ContainerBean

Determine max. & min. Temperatures

Asked By: sujit.185 | Asked On: Apr 22nd, 2010

A motor has a heating time constant of 90 minutes & cooling time constant of 120 minutes & final steady state temp. Rise on full load of 60 deg. Celsius. The motor has repeated load cycle of full load for 30 minutes followed by stationary period of 30 minutes. Determine the max. & min. Temperatures.

Synchronous motor

Asked By: sujit.185 | Asked On: Apr 22nd, 2010

What is self control mode of a synchronous motor?When operated with variable frequency, a synchronous motor has an advantage over an induction motor. What is it?While operating on phase controlled converter the commutation capability of the motor detoriates. Explain why?Why a current source inverter...

In clarify crm billing manager the relation between financial account and the billing arrangement is

Asked By: Interview Candidate | Asked On: Nov 27th, 2005

Skill/topic: beginnera) one to oneb) one to manyc) many to oned) many to many

Answered by: aloklucknow on: Mar 7th, 2010

Actually it is many to many, but owing to the limitations of the implementation, it is generallly considered 1-1 for the implementation purposes.Alok

Answered by: charles1919 on: Aug 3rd, 2009

It is many to many. the same billing arrangement can be used by more than one account.

The use of the eorder application in the clarifycrm is (multiple choice)

Asked By: Interview Candidate | Asked On: Nov 27th, 2005

Skill/topic: beginnera) search for productsb) save the shopping listc) create casesd) log notes, views, statusexplanation: eorder is order management application in clarify that provides end to end support from order initiation to product delivery on cutomer side.

Answered by: aloklucknow on: Mar 7th, 2010

Generally it is not so much sold module of CRM and it is replaced by AMDOCS order management system.

Answered by: kurtz182 on: Dec 24th, 2009

Both a) and b)

In clarify crm billing manager the relation between the paymeans and billing arrangement is

Asked By: Interview Candidate | Asked On: Nov 27th, 2005

Skill/topic: beginnera) one to oneb) one to manyc) many to oned) many to many

Answered by: aloklucknow on: Mar 7th, 2010

Many to one, as many paymeans can be connected to a particular billing arrangement.

Validation framework in clarifycrm provides the validation support for which of the following

Asked By: Interview Candidate | Asked On: Nov 27th, 2005

Skill/topic: intermediatea) currency and currency symbolb) numerical validationsc) string length validationsd) a & b

Answered by: aloklucknow on: Mar 8th, 2010

DSince string length has to be explicitly done.

Loading of the page in clarify is faster because of the following reason

Asked By: Interview Candidate | Asked On: Nov 27th, 2005

Skill/topic: intermediatea) use lightweight objectsb) split JSPc) both client and server work on the different machined) use of the ejbsexplanation: in clarify the gui and data are two separate requests to server. Once the gui comes to client machine, it is only the data that is fetched from server....

Answered by: aloklucknow on: Mar 8th, 2010

Correct Answer is B - Split JSP

Answered by: Sudhanshu singh on: Nov 2nd, 2006

C

Robbie runs a small supermarket with four available checkout counters. The supermarket is busiest between 6pm and 7pm each weekday night. One evening, an angry customer stomed out of the supermarket complaining...

Asked By: Chien | Asked On: Aug 6th, 2007

Answered by: kurtz182 on: Dec 24th, 2009

1) I would first ask the following questions:a) Besides this customer, has anyone else ever complained about a checkout line being too long?b) Did this occur over a holiday like Thanksgiving when you ...

The use of the esupport application in the clarifycrm is (multiple choice)

Asked By: Interview Candidate | Asked On: Nov 27th, 2005

Skill/topic: beginnera) search for solutionsb) create casesc) field servicesd) create work casesexplanation: esupport is customer facing application in clarify that is used for on going support to the customer. Once the cutomer creates a case in esupport he is served by the csrs using isupport application...

Answered by: kusumapraveen on: Nov 27th, 2009

B. Create cases

What is the type id for 'case' object?

Asked By: somayajulu | Asked On: Sep 17th, 2007

1) 0 2) 7753) 444) 4115) 52the answer is only one among the above choices.

Answered by: keerthimrao on: Nov 25th, 2009

Zero(0)

Answered by: tvgiriprasad on: Jun 3rd, 2009

Type Id for CASE object : 0

Hideclfydates() function

Asked By: subha.rayagada | Asked On: Sep 5th, 2008

What is the purpose of hideclfydates() function?

Technical and functional consultant

Asked By: amit_gupta26 | Asked On: Aug 25th, 2008

What is the difference between technical consultant and functional consultant with respect to their roles and responsibilities?

In crm, who is a customer?What is meant by relationship?What does the term management mean?

Asked By: Mrugesh Thaker | Asked On: Sep 11th, 2007

Answered by: banqou on: Aug 13th, 2008

1 In CRM a customer can either be prospective, current.2 A relationship in CRM  is anything that connects two partners3 management is the clear understanding of what your cutomers want or need.

How to add business partner in SAP crm

Asked By: prabhupaulraj | Asked On: Feb 24th, 2006

Answered by: LuWang on: May 23rd, 2008

Many ways..1. initial load from legacy system;2. external list management (marketing)3.download from R/3;4. SAP BW;(Leads)5. BP maintenance in CRM 6.CRM interaction center;7.CRM field applications;8.PCC;9.intenet self-registration.

Answered by: murtyraju on: Sep 26th, 2007

Business partner is nothing but a customer in R/3. Generally CRM used as frontend operations and R/3 as backend. If a company extended its operations to CRM then these customers are replicated from R/3 to CRM.Regards,Raju pakalapati

Clear logistics, clear sales in clarifycrm

Asked By: meenaliprasad | Asked On: May 20th, 2008

Explain the term clear logisticis, clear sales, clear support in clarify crm in detail

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