Clarify CRM Interview Questions
What is smart client?
Smart client is an application which can simultaneously hold the advantages of the thin client such as auto-update,zero install and advantages of thick client such as high productivity and high performance.
Smart client can be worked as thick client or thin client.
Aom and business component in siebel
What is the difference between aom and business component in siebel?
Which of the following is not a clarify specific bean
Skill/topic: advanceda) xbeanb) actionbeanc) workerbeand) containerbean
ContainerBean
How is smart client different from thick and thin client?
ClarifyCRM Smart client is basically a rich client which is coded in Java Swings. It is a desktop application and launched through JNLP.
Determine max. & min. Temperatures
A motor has a heating time constant of 90 minutes & cooling time constant of 120 minutes & final steady state temp. Rise on full load of 60 deg. Celsius. The motor has repeated load cycle of full load for 30 minutes followed by stationary period of 30 minutes. Determine the max. & min. Temperatures.
What is self control mode of a synchronous motor?When operated with variable frequency, a synchronous motor has an advantage over an induction motor. What is it?While operating on phase controlled converter the commutation capability of the motor detoriates. Explain why?Why a current source inverter...
In clarify crm billing manager the relation between financial account and the billing arrangement is
Skill/topic: beginnera) one to oneb) one to manyc) many to oned) many to many
Actually it is many to many, but owing to the limitations of the implementation, it is generallly considered 1-1 for the implementation purposes.
Alok
It is many to many. the same billing arrangement can be used by more than one account.
The use of the eorder application in the clarifycrm is (multiple choice)
Skill/topic: beginnera) search for productsb) save the shopping listc) create casesd) log notes, views, statusexplanation: eorder is order management application in clarify that provides end to end support from order initiation to product delivery on cutomer side.
Generally it is not so much sold module of CRM and it is replaced by AMDOCS order management system.
Both a) and b)
In clarify crm billing manager the relation between the paymeans and billing arrangement is
Skill/topic: beginnera) one to oneb) one to manyc) many to oned) many to many
Many to one, as many paymeans can be connected to a particular billing arrangement.
Validation framework in clarifycrm provides the validation support for which of the following
Skill/topic: intermediatea) currency and currency symbolb) numerical validationsc) string length validationsd) a & b
D
Since string length has to be explicitly done.
Loading of the page in clarify is faster because of the following reason
Skill/topic: intermediatea) use lightweight objectsb) split JSPc) both client and server work on the different machined) use of the ejbsexplanation: in clarify the gui and data are two separate requests to server. Once the gui comes to client machine, it is only the data that is fetched from server....
Correct Answer is B - Split JSP
c
1) I would first ask the following questions:a) Besides this customer, has anyone else ever complained about a checkout line being too long?b) Did this occur over a holiday like Thanksgiving when you ...
The use of the esupport application in the clarifycrm is (multiple choice)
Skill/topic: beginnera) search for solutionsb) create casesc) field servicesd) create work casesexplanation: esupport is customer facing application in clarify that is used for on going support to the customer. Once the cutomer creates a case in esupport he is served by the csrs using isupport application...
B. Create cases
What is the type id for 'case' object?
1) 0 2) 7753) 444) 4115) 52the answer is only one among the above choices.
Zero(0)
Type Id for CASE object : 0
What is the purpose of hideclfydates() function?
Technical and functional consultant
What is the difference between technical consultant and functional consultant with respect to their roles and responsibilities?
In crm, who is a customer?What is meant by relationship?What does the term management mean?
1 In CRM a customer can either be prospective, current.
2 A relationship in CRM is anything that connects two partners
3 management is the clear understanding of what your cutomers want or need.
How to add business partner in SAP crm
Many ways..
1. initial load from legacy system;
2. external list management (marketing)
3.download from R/3;
4. SAP BW;(Leads)
5. BP maintenance in CRM
6.CRM interaction center;
7.CRM field applications;
8.PCC;
9.intenet self-registration.
Business partner is nothing but a customer in R/3. Generally CRM used as frontend operations and R/3 as backend. If a company extended its operations to CRM then these customers are replicated from R/3 to CRM.
Regards,
Raju pakalapati
Clear logistics, clear sales in clarifycrm
Explain the term clear logisticis, clear sales, clear support in clarify crm in detail
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