Quality Management FAQs
Process means ‘what is actually done to create a product or deliver a service’.
A) trueb) falseexplanation: tqm focusses both on product and service.
What is the "state of the art in qa"?
State of art in QA is an answer type in "The need for Semantic Inference in QA".Some features for such Answer type are:
>Labels questions with answer type based on a taxonomy
>Classifies questions (e.g. by using a maximum entropy model)
Whats the difference between iso certification and cmm certification?
Different QA certifications are ISTQB - Foundation Level , ISTQB - Advance Level , CSTP , CSTQ
For certification in QA, there is only one certification named ISQTB.
It further include advance level too.
You can do ISQTB for certification in QA.
What is normal ratio for quality personnel to craftsmen ?
I am looking for the optimum ratio for quality personnel to craftsmen within the fabrication, receiving of material/equipment and construction activities?
I think it should be 1:1, because quality is every ones responsibility and it is not limited to Quality personnels only.
The japanese term poka yoke means __________________
A) mistake proofingb) fool proofc) none of the aboved) both a & b
mistake proofing
a &b
Tqm stands for _______________
A) team quality managementb) total quality managementc) total quick managementd) total quality managers
TQM stands for Total Quality Management
TQM = Total Quality Management
How do you justify the cost of quality control mechanism implementation in organizations ?
How can organizations benefit with the same?
How is productivity of a software product calculated?
The productivity of a software product can not be calculated in terms of software lines of code per unit of effort (SLOC / effort). This metric is used to calculate software development producti...
Any productivity can be calculated by : Productivity= Output/Input required to produce the same output S/W Productivity= (Size of the s/w in LOC, FP etc.)/Effort spendExample: Suppose the total size...
1) The quality of a software product is measured in a number of ways and the method really depends on the aspect of quality you wish to measure. Nevertheless, if you want to measu...
Quality can be measured by various metrics in the projects. you have Code Coverage metrics to measure how much of code is getting tested with your test cases. Test reports indicating the number of bu...
Deming advocates a ‘system of ___________ as a necessity in the training of every manager
A) profound knowledgeexplanation: deming advocates a ‘system of profound knowledge’ as a necessity in the training of every manager
A) Profound KnowledgeThe System of Profound Knowledge explains how complex organizations work. In particular, every manager should know how his own organization works in order to impro...
A) plan-do-check-actb) prepare-do-cost-aCTC) plan-do-control-actiond) prepare-do-control-action
Who is called the ‘prophet of quality’
A) dr. Edward demingb) joseph juranc) philiph crosby
Concurrent engineering is also called as __________
A) simultaneous engineeringb) cad based designc) standalone designd) pie-chart
A) Simultaneous engineering
Concurrent engineering is a business strategy which replaces the traditional product development process with one in which tasks are done in parallel and there is an early consideration for every aspe...
A) trueb) false
A) True
Benchmarking improves customer satisfaction
A) trueb) false
A) trueb) false
A) TrueGap analysis studies a particular business operation in order to understand the differences between your own practices and those of another company who have proven more succ...
Benchmarking is one of the improvement technique where organization compare it's process/product/service's performance with other (benchmarking partner) party to know the Gap between the performances....
Benchmarking makes you competitive
A) trueb) false
B) FalseBenchmarking is the process of comparing an organization's business processes and performance metrics with those of another. Benchmarking alone will not make any organ...
_______________ developed control charts
A) demingb) shewhartc) paretod) joseph juran
B) Walter Shewhart developed control charts. Deming and Juran advocated its use while Pareto is the originator of the Pareto chart."Data has no meaning apart from its context."&nb...
B) Shewhart
Qfd is also called ‘ customer driven engineering’
A) trueb) false
A) TrueQuality Function Deployment (QFD) is a process where multi-skilled teams collaborate to arrive at a common understanding of the customer needs and determine the appropriate technical requi...
true. QFD is also called as quality function deployment
The pareto diagram is named after _______________
A) vilfredo pareto
A) True The purpose of the Pareto chart is to highlight the most important among a (typically large) set of factors. It helps identify THE VITAL FEW among THE TRIVIAL MANY. In qualit...
The Pareto diagram is named after "Vilfredo Pareto".
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A process is a vehicle of communication, specifying the methods used to produce a product or service. It is the set of activities that represent the way work is to be performed.The statement Process m...
Well, this is not the classic definition of the word 'process'. Nevertheless, I can see how a system of interrelated and interdependent processes could produce a product or deliver a service.
A) True