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Desktop Support Interview Questions

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What is the difference between win XP and win 7/8?

Asked By: sunilbaglur | Asked On: May 14th, 2013

Answered by: Anish on: May 20th, 2013

First of all graphic difference and then XP support IP Ver. 4 only and window 7 support IP Ver. 4 and 6 both

Windows power user groups

Asked By: sunilbaglur | Asked On: May 14th, 2013

What is the difference between power user group in XP and power user group in windows 7?

What is syswow64 folder?

Asked By: sunilbaglur | Asked On: May 14th, 2013

What is uac (user account control)?

Asked By: sunilbaglur | Asked On: May 14th, 2013

Define hosts and lm hosts file?

Asked By: sunilbaglur | Asked On: May 14th, 2013

What is the difference between server os and desktop os

Asked By: cnchandrashekar | Asked On: Jun 3rd, 2008

Answered by: sdvedane on: May 14th, 2013

As name says Desktop OS is mainly used for client computers for normal users like windows98. 2000, xp, 7 etc. and server OS is mainly used for managing users and network resources and used by Administrator like Windows Server 2000, 2003, 2008, R2

Answered by: Amol Patil on: Oct 10th, 2012

1.With server OS we can manage desktop OS. Server Os is higher version of Desktop OS. 2.server OS gives centralized administration for users shared resources higher security. But Desktop OS gives loc...

Ntldr error meaning

Asked By: adpatel33 | Asked On: Apr 7th, 2012

When I boot my computer I have seen on my screen " verifying dmi pool data" and then after second line is shown "ntldr is missing..." what is this problem and who can I solve it.

Answered by: darshansavi on: Mar 21st, 2013

Remove the hdd connect that hdd to same configuration PC of the another and restart it, the hdd having Corrupted OS will appear as external HDD, then go C drive the current PC, in Folder options then ...

Answered by: mohammed on: Dec 4th, 2012

You can reload the operating system through CD / DVD / Ghost mode. It will solve this issue. Before installing OS you should check your HDD is visible in CMOS or not.

Getting error while actiVATing the windows8

Asked By: mohitdns | Asked On: Mar 19th, 2013

Hi all, i am getting below error while actiVATing the windows8. Please help: the file name, directory name or volume label syntax is incorrect

Blue screen death

Asked By: tshepisobo | Asked On: Sep 20th, 2011

What is a blue screen of death ? How do you trouble shoot the computer in such situation ?

Answered by: Yash Agarwal on: Mar 19th, 2013

Blue Screen Error is mainly due to hardware incompatibility or any software file incompatibility with the system. If this incompatibility can effect the system hardware or software, then the system du...

Answered by: Maz on: Oct 5th, 2012

In most cases blue screen is there for few seconds and system keeps rebooting. First of all you need to get to the error message. A very good feature of win xp is to press F8 on startup and select do...

What is difference between win XP and wn 7 technically?

Asked By: Dastagir Amir Hamaja | Asked On: Jun 18th, 2011

Answered by: arun on: Feb 26th, 2013

We enable to create partion after complete the OS installation

Answered by: mohamed on: Jan 23rd, 2013

1)the shutdown and startup is very fst to win7 when compared to winxp. 2)there are not much graphical components present in the winxp and win7 provides gud GUI. 3)in windows7 there is no necessity fo...

Outlook

Asked By: Manjunath G | Asked On: Feb 8th, 2013

How to configure outlook?

Answered by: Uday on: Feb 12th, 2013

Normally outlook can be configured in two ways Automatic and other is manual.in Automatic setting there is nothing to configure all u need is to provide a valid credentials.but in manual u should firs...

Enable usb ports

Asked By: blayne | Asked On: Sep 20th, 2011

I have disabled all usb ports on my stationary computer, my mouse and keyboard don't work... How do I enable it back? Please help... i cannot press f2 to get into bios, nothing works... Keyboard or mouse...

Answered by: troubleshooter on: Feb 7th, 2013

Type in Run window regedit and click OK

After registry editor Open Goes to the
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesUsbStor
In the Right Pane Double Click on Start and Type in Value 4
USB Port is Disabled
Type Value 3 For Enable USB Port

Answered by: Joe Benliro on: Nov 14th, 2012

Use a PS2 type keyboard to get into BIOS or reset the BIOS by removing the CMOS battery and replace it after a few minutes.

How do you backup emails on ms outlook?

Asked By: SiziRose | Asked On: Apr 26th, 2011

Answered by: Shafi23 on: Nov 27th, 2012

you can save outlook mails on your hard drive in *.pst format and after that you can backup it in USB hard-drive or cd/dvd

Answered by: Umesh Raghav on: Sep 28th, 2012

Go to control panel open the mail option then open the data file after that select the personnel folder and click on open folder copy that .pst and close all the options which were open and then paste that .pst backup where you want to place that backup

Ie browser redirect

Asked By: Big Al | Asked On: May 12th, 2008

A user calls and every time he launches internet explorer he gets the page cant be displayed right before this his virus software had detected virus...What could be causing this problem you checked the settings in ie and its has the correct homepage

Answered by: Abhishek Sharma on: Oct 1st, 2012

The system is affected with M a l w a r e. The only only solution to remove is to boot with bootable antivirus rescue disk.

Answered by: Mandar Mench on: Jul 26th, 2012

Due to your network firewall or due to old internet explorer u r using on that pc this problem may be occur so you can do one thing reset all setting to default delete all cookies and upgrade your browser your problem may be solved .

What is the difference between outlook & outlook express?What is ip range in networking side? How we will troubleshoot outlook?How we will configure ldap on outlook?

Asked By: rajeevsoniji | Asked On: Aug 1st, 2007

Answered by: Salik on: Sep 30th, 2012

Guys have done a gr8 job, nothing else left to be answered..

I just wanna say:
Gilbert, Hitesh & Syed_nrpt has provided wrong set of answers.

Everyone else (Upto my this post/msg) is right about IP range.

Answered by: Yogesh Kumar on: Apr 30th, 2012

Outlook is the edition of Microsoft Office (Outlook file Extension is .pst) & Outlook Express is the edition of Internet Explorer (Outlook Express file Extension is .dbx).

Spool service

Asked By: Big Al | Asked On: May 12th, 2008

How can I tell if the print spool in running and where is it located? Where does it store spooled print jobs?

Answered by: vikara on: Sep 26th, 2012

DHCP: Port 546 (DHCP Client port for IPv6) should not be used by any other process while rogue detection is enabled

Answered by: rakesh reddy on: Sep 23rd, 2012

type services.msc and search for print spooler service and make sure it is set to automatic, and now try to print hope your issue should be fixed by now.

What is the difference between language and technology?

Asked By: jeevan | Asked On: Aug 19th, 2011

Answered by: Rajan Choudhary on: Aug 19th, 2012

Technology is the way in which a current problem statement is Resolved. and Language by the way in which the technology has been Implemented. e.g Silverlight is technology which comes from Microsoft...

Answered by: Nikhil on: Sep 4th, 2011

Launguage is used to programing to develop applications.

Technology is set of programmes to find a new way of solving current systems backlogs.

Connectivity troubleshooting

Asked By: kalahari | Asked On: Sep 26th, 2010

A user in a corporate network contacts service desk saying he/she has lost network connectivity: how will you troubleshoot the issue? What are the steps to followed?

Answered by: praveen on: Aug 2nd, 2012

!st check thee cable...and immediate click on network connectivity...go to run cmd den ipconfig /release then..ipconfig /renew den refresh2 to 3 times on desktop...definitely..it should works...

Answered by: Vinit on: Jul 26th, 2012

If you're getting an error message limited activity by right clicking on the connectivity icon on the task bar, use ipconfig /release then ipconfig /renew commands refresh the desktop and check. If th...

Remote connection

Asked By: ras2008 | Asked On: Jun 7th, 2008

If you have client in a different location and want to access that client from server, what is the best way to access that client from server?

Answered by: praveen on: Aug 2nd, 2012

domain and remote option...must be there or vnc(virtuval net computing)its the solutions

Answered by: khojem praymaswala on: Aug 2nd, 2012

best way to go throgh VNC.
and also remote desktop.

Java application installers

Asked By: Renee | Asked On: Sep 12th, 2011

What are the most common tools to develop the installer of Java applications or applications in general?

Answered by: Ketan Chiplunkar on: Jul 29th, 2012

you can use the Eclipse software & Net beans software.
Eclipse is best for All Java Applications except EJB.
EJB you can do in Net beans.

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