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Desktop Support Interview Questions

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How to write a system service file in windows ?

Asked By: Shakti Singh | Asked On: Apr 5th, 2014

Answered by: James Gambino on: Jul 14th, 2014

Turn off read only in file properties, then Run Explorer as Administrator or you can exclude this file from File protection by moving the backup file or renaming it

Answered by: Mohammed mujeebur rahman khan on: May 14th, 2014

With Windows File Protection active, replacing or deleting a system file that has no file lock to prevent it getting overwritten causes Windows immediately and silently to restore the original copy of...

What is difference between win XP and wn 7 technically?

Asked By: Dastagir Amir Hamaja | Asked On: Jun 18th, 2011

Answered by: Ratnesh Kumar on: Jun 25th, 2014

Windows 7 is very comfortable in use

Answered by: rehaman on: May 26th, 2014

• Bit Locker, Branch Cache • windows 7 has automatic driver detective option such as like vga, sound card etc • 32 bit vs. 64bit is the most significant difference that comes to mind • Net mee...

What is the difference between language and technology?

Asked By: jeevan | Asked On: Aug 19th, 2011

Answered by: CHAITANYA KUMAR on: Jun 18th, 2014

Technology is for develop some particular software, where language provides communication between these software's.

Answered by: Rajan Choudhary on: Aug 19th, 2012

Technology is the way in which a current problem statement is Resolved. and Language by the way in which the technology has been Implemented. e.g Silverlight is technology which comes from Microsoft...

What is the difference between outlook & outlook express?What is ip range in networking side? How we will troubleshoot outlook?How we will configure ldap on outlook?

Asked By: rajeevsoniji | Asked On: Aug 1st, 2007

Answered by: aniruddha on: Jun 12th, 2014

Microsoft Outlook can store more data. its format of *.pst .it used SMTP protocol we can used. spell check, notepad, remainder is present in version of MS-OFFICE XP, 2003, 2007. Its used as Microsoft ...

Answered by: tausif arif on: Jan 9th, 2014

class A: 1.0.0.0-126.0.0.0 (0 is not usable and 127 is used for loopback and internal testing) class B: 128.0.0.0-191.0.0.0 class C: 192.0.0.0-223.0.0.0 class D: 224.0.0.0-239.0.0.0 (used for multicas...

What are the steps to create .Pst in client system ?

Asked By: Pramod Dhende | Asked On: Aug 7th, 2011

Answered by: ncusman on: Jun 9th, 2014

Go to the file tab and press on Open&Export. then select Import &export.

Then select export to a file . on the next pane select Outlook
Data File (.pst).

Then Browse and select a location to save the .pst file .

Answered by: Yogesh Dhiman on: Aug 10th, 2011

we have two option for creation of Archive folder or PST(Personal Storage Template) or personal folder 1. Automatic Archive 2. Manually Archive Manually Archive for 2007 and 2010 For Outlook 2007 ...

What is the difference between server os and desktop os

Asked By: cnchandrashekar | Asked On: Jun 3rd, 2008

Answered by: stehfahknee on: Jun 8th, 2014

A server OS is similar to cloud. Think of a central computer that shares everything with an "N" number of other computers. Higher security, everything is backed up. BUT you cannot actually open or run...

Answered by: sdvedane on: May 14th, 2013

As name says Desktop OS is mainly used for client computers for normal users like windows98. 2000, xp, 7 etc. and server OS is mainly used for managing users and network resources and used by Administrator like Windows Server 2000, 2003, 2008, R2

How can I make my hard disk dynamic ?

Asked By: Shakti Singh | Asked On: Apr 5th, 2014

Answered by: Chandra Datt on: May 19th, 2014

Goto run then type diskmgmt.msc after that you need to select hardisk then right click on it now you can convert it into basic disk to dynamic disk.
note: you should be login with administrator account.

Ntldr error meaning

Asked By: adpatel33 | Asked On: Apr 7th, 2012

When I boot my computer I have seen on my screen " verifying dmi pool data" and then after second line is shown "ntldr is missing..." what is this problem and who can I solve it.

Answered by: Nitin sahu on: Mar 28th, 2014

We have to restore ntldr file with the same windows package which was installed on that system using cmd prompt we have to copy ntldr file from windows os cd and paste it in the c: .
Then reboot system

Answered by: Prafull on: Mar 27th, 2014

When booting file mising then come same error (Ntldr missing) so resolution for the same repair OS.

What is bluescreen death?

Asked By: Weng Sam | Asked On: Sep 1st, 2013

What is bluescreen? What would you do if your pc turns into bluescreen?

Answered by: NITIN SAHU on: Mar 28th, 2014

Sometimes this problem occur due to file system error in this condition we have to re-install os with partition recreation just delete and recreate the partition and install os . It may be helpful for all.

Answered by: rahul on: Feb 10th, 2014

Its shows,the dump error, you should check the size allotted,to virtual memory,if, or upgrade the RAM.

Getting error while actiVATing the windows8

Asked By: mohitdns | Asked On: Mar 19th, 2013

Hi all, i am getting below error while actiVATing the windows8. Please help: the file name, directory name or volume label syntax is incorrect

Answered by: Raju Kalyani on: Dec 18th, 2013

In the activation product key 0 wont be kindly check your product key reenter the product key it will get activate


BYe BYe.......

Dealing with irate customers

Asked By: Big Al | Asked On: May 12th, 2008

You take a call from a customer who is very upset they cant work how do you deal with this?

Answered by: shashi on: Nov 7th, 2013

Customer support field is very bad field .
Just patience and patience ...Mental frustration too....

Answered by: udaykalidindi on: Jun 2nd, 2009

This is a common problem faced by a every one working in helpdesk.1st thing don't try to argue with him. 2ndly try to understand the issues or problems he is facing.3rdly don't promise him heaven and ...

Ie browser redirect

Asked By: Big Al | Asked On: May 12th, 2008

A user calls and every time he launches internet explorer he gets the page cant be displayed right before this his virus software had detected virus...What could be causing this problem you checked the settings in ie and its has the correct homepage

Answered by: Belinda on: Sep 8th, 2013

The system is affected with M a l w a r e. Run Malware software (Malware Bytes , Hijack This) and reboot.

Answered by: Noel de Leon MCP on: May 22nd, 2013

PC is infected by a Malware (Rootkit). To remove it, you can copy and paste the link of a website to the address bar to run an ANTI-ROOTKIT software. Then, check the "hosts" file in C:Windowssystem32d...

Windows power user groups

Asked By: sunilbaglur | Asked On: May 14th, 2013

What is the difference between power user group in XP and power user group in windows 7?

Answered by: Belinda on: Sep 8th, 2013

By default, members of this group have no more user rights or permissions than a standard user account. The Power Users group in previous versions of Windows was designed to give users specific admini...

Answered by: Resurch on: Jun 24th, 2013

Basically, Power Users can: Run legacy applications, in addition to Windows 2000 or Windows XP Professional certified applications. Install programs that do not modify operating system files or inst...

What is syswow64 folder?

Asked By: sunilbaglur | Asked On: May 14th, 2013

Answered by: Nishanth on: Aug 26th, 2013

It is normally found in the 64 Bit OS egs: 64bit Win7. This is very similar to the system32 of the 32 bit OS

What is uac (user account control)?

Asked By: sunilbaglur | Asked On: May 14th, 2013

Answered by: Santosh Kumar Sha on: Jul 5th, 2013

User account control setting is a tools for administration that raise & alert if you modify the privilege of administrator.user account control protect your computer from malicious software because it allow user to notice when a document & program trying access.

Answered by: Resurch on: Jun 8th, 2013

User Account Control (UAC) is a feature in Windows that can help prevent unauthorized changes to your computer. UAC does this by asking you for permission or an administrator‌ password before perfor...

Define hosts and lm hosts file?

Asked By: sunilbaglur | Asked On: May 14th, 2013

Answered by: Resurch on: Jun 3rd, 2013

The "HOSTS" file contains entries that simulate "A" records in DNS (and PTR records, too). Only DNS-legal names are allowed in this file. The "LMHOSTS" file contains entries that simulate NetBIOS nam...

Answered by: Linda Calkins on: May 30th, 2013

HOSTS file A text file in a TCP/IP network that specifies the IP addresses of computer names and domain names (the hostnames). The LMHOSTS (LAN Manager Hosts) file is used to enable domain name resolution under Windows when other methods, such as WINS, fail.

What is the difference between win XP and win 7/8?

Asked By: sunilbaglur | Asked On: May 14th, 2013

Answered by: Anish on: May 20th, 2013

First of all graphic difference and then XP support IP Ver. 4 only and window 7 support IP Ver. 4 and 6 both

Blue screen death

Asked By: tshepisobo | Asked On: Sep 20th, 2011

What is a blue screen of death ? How do you trouble shoot the computer in such situation ?

Answered by: Yash Agarwal on: Mar 19th, 2013

Blue Screen Error is mainly due to hardware incompatibility or any software file incompatibility with the system. If this incompatibility can effect the system hardware or software, then the system du...

Answered by: Maz on: Oct 5th, 2012

In most cases blue screen is there for few seconds and system keeps rebooting. First of all you need to get to the error message. A very good feature of win xp is to press F8 on startup and select do...

Outlook

Asked By: Manjunath G | Asked On: Feb 8th, 2013

How to configure outlook?

Answered by: Uday on: Feb 12th, 2013

Normally outlook can be configured in two ways Automatic and other is manual.in Automatic setting there is nothing to configure all u need is to provide a valid credentials.but in manual u should firs...

Enable usb ports

Asked By: blayne | Asked On: Sep 20th, 2011

I have disabled all usb ports on my stationary computer, my mouse and keyboard don't work... How do I enable it back? Please help... i cannot press f2 to get into bios, nothing works... Keyboard or mouse...

Answered by: troubleshooter on: Feb 7th, 2013

Type in Run window regedit and click OK

After registry editor Open Goes to the
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesUsbStor
In the Right Pane Double Click on Start and Type in Value 4
USB Port is Disabled
Type Value 3 For Enable USB Port

Answered by: Joe Benliro on: Nov 14th, 2012

Use a PS2 type keyboard to get into BIOS or reset the BIOS by removing the CMOS battery and replace it after a few minutes.

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