Interview questions & process for Tech Support (Non voice) at Tech Mahindra
Kindly let me know the interview process of Technical support (voice process) for freshers at Tech Mahindra. Also do let me know the salary package if known.
- May 29th, 2017
HR, Voice and versent, Telephonic Round
- Aug 2nd, 2016
Yes its very good question for any fresher candidate, he should possess good communication skill and technical skill and the salary package should be according his knowledge.
How to provide security in both web & desktop appications?
- Mar 21st, 2017
Better to use Symentic antivirus and always keep the firewalls services in enable mode.
- Jun 28th, 2016
Anti virus and firewalls are designed to secure protection on Web and Desktop
BMC Remedy Ticketing Tool
For using BMC remedy ticketing tool will I need internet and I have one Windows Server 2012 and 80 client will I need to install in server for accessing client purpose and what are the other features?
- Jul 2nd, 2015
How to activate a system without a remote connection running Win Xp
I just want to know if i am the adminstrator & i hav a system in a remote location which is running a win xp or 7 & its license has expired, but i due to some technical problems i cant take the remote, but i want to renew its license qny how. So how can i do that
- May 13th, 2015
Please use the teamviewwer software for taking the remote
- Jan 5th, 2015
WE can activate through phone line. if there is no internet or remote session.
What is cross browser compatibility?
- Mar 16th, 2015
When a software program is developed for multiple computer platforms, it is called a crossplatform program. Similarly, when a website is developed for multiple browsers, it is called a cross-browser website
Technical Interview questions for New Hire
User calls in and complains that her computer and network is running very slow. How would you go about troubleshooting it?
- Sep 2nd, 2014
The 2 previous answers posted show how not to troubleshoot. To effectively troubleshoot anything, you first get the scope of the problem. "Are you the only one having the problem"? If no, then you...
- Sep 14th, 2013
Delete temp file,internet temporary file,cookies,history, run the disk cleaner. may pc slow by installing Antivirus also, may be virus also,scan by good antivirus, may malware attack on the PC, scan b...
How to control escalations from customer?
- Apr 15th, 2014
Well first you listen very well to the customers complain don't talk while the customer is still talking and always use sympathy statements like " I know how it feels and I'm more than willing to help you resolve your problems"
- Sep 25th, 2012
well it depends more on your customer handling skills and use sympathy words and sentences wherever necessary . As it reduces the frustration of customer , Also use this sentence " i totally understan...
What is Incident and Change Management? Role of Incident and Change Management?
- Oct 17th, 2013
Incident management is management for unpredictable events that may affect the system, e.g. disaster, defects, etc. Change management is management for planned event that may affect the system, e.g. system maintenance, testing, etc. that may affect the continuation of the system.
What are the most asked interview for a service desktop operator?
- Sep 14th, 2013
When power on the computer blank window on screen why? how you troubleshoot.
major way to trouble shoot the computer,just pc on nothing happened,
what is dns,dhcp, what is active directory,which command use to installed active directory,which protocol used in active directory,ldap.
How will you image a LAN desktop?
- Dec 11th, 2012
Enable PXE on the NIC
ITIS and Technical support
what is the difference between ITIS(infrastructure services) and Technical support?
- Apr 27th, 2012
Hi,First of all its not Itis,Its Ites the abbreviation for that is Information Technology Enabled Services.It comes under Infrastructure Management.technical support is past of Ites services where in technical support is provided to the customer through remote desktop.
Help Desk Support Interview
Jan 16th, 2021
Sep 8th, 2022
Aug 12th, 2018