Submitted Questions

  • Installing Printer

    You are required to install a new printer on the Print Server what are your steps? Remember this will be a shared printer


    • Apr 30th, 2009

    First Start--->Control Panel--->Printers---->Add printer--->Local (or) Network
    Printer--->Choose which brand printer and which one type of printer
    (if it's needed drivers, push the driver CD in that PC)---->Select TYPE (LPT1 or USB)--->Finish.
    It's ready to use printer. now printer is online.

  • Reset User Password

    How do you reset the users password give the steps it took to get you to the user account.

    Mohammad Tarique

    • Sep 19th, 2018

    -Basically use CTRL+ALT+DEL and click on the Change Password option
    -Insert Old Password, New Password and Confirm password
    -Second method is Active directory


    • Jan 28th, 2012

    If it is for a domain user go to active directory users and computers. Type username and click search. Below you can see user name. Click mouse right button on user name and click on reset password. T...

  • Home folders

    user has a home folder setup in AD when he logs in it maps the U drive which point to the share on the server.. he accidentally deleted it what is the fastest way to get it back from a command line?

  • Spool Service

    How can i tell if the print spool in running and where is it located? where does it store spooled print jobs?


    • Sep 26th, 2012

    DHCP: Port 546 (DHCP Client port for IPv6) should not be used by any other process while rogue detection is enabled

    rakesh reddy

    • Sep 23rd, 2012

    Type services.msc and search for print spooler service and make sure it is set to automatic, and now try to print hope your issue should be fixed by now.

  • Printing Problems

    user sent a job but it is stuck in the local cue how can you delete it? name a couple ways

    Star Read Best Answer

    Editorial / Best Answer


    • Member Since Apr-2008 | Jan 3rd, 2009

    You first Install the proper printer driver install. Check that printer is on/off status. Then give a test page. The test page is not printing, go To

    check printspooler give stop and start. it's work fine


    • Jan 3rd, 2009

    You first Install the proper printer driver install. Check that printer is on/off status. Then give a test page. The test page is not printing, go To RUN-->services.msc check printspooler give stop and start. it's work fine

  • Printers

    How do you install a pre existing printer on a users desktop


    • Sep 13th, 2008

    Go to control panel and then go to add hardware wizard After that read all the options carefully. When system requires software for that, insert the software CD otherwise system will install automatically. Restart the system, if it is not working, tell me, I will give you complete solution

  • What is APIPA stand for?

    what does APIPA stand for and how can you tell if your computer is using it? why would your computer be using it?

    Mohammad Tarique

    • Sep 19th, 2018

    APIPA:- Stand for the Automatic private IP address when DHCP service in fail over DHCP client getting APIPA IP address

    Manish Kumar

    • Mar 17th, 2018

    APIPA Stands for Automatic Private IP Addressing, its used when your systems DHCP fail or when you connect LAN but not configure or your IP will not assign...

  • dealing with irate customers

    you take a call from a customer who is very upset they cant work how do you deal with this?

    Tahir Hussain

    • Nov 1st, 2017

    First we need to understand why he is irate, after that we must make sure he should be get into the calm mode, and then sort out his/her problem in the professional manners.

    Rohan Deokar

    • Oct 10th, 2015

    During the complaint, don't interrupt him/her, after he/she is finished try to resolve problem first hand if not then ask for the ticket number if its not the first time he/she is calling for same iss...

  • Removal of virus

    You have a virus that loaded several processes every time you stop the process it restarts itself you tried going into safe mode but it does the same found the DLL files associated with it but you cant stop or delete them what is the easiest way to repair?


    • Jun 1st, 2012

    Reinstall the operating system, at the time of installation choose repair option, it repairs all corrupt dll files, and keep ur data as it is.


    • May 12th, 2012

    First Remove the system from network and run the virus scan. Deleted the file from Quarantine if the system scanned fully copy the data in externaml drive and format the syustem

  • creating email account

    how would you create an email account for a user already in AD

  • IE browser redirect

    A user calls and every time he launches Internet Explorer he gets the page cant be displayed right before this his virus software had detected virus...what could be causing this problem you checked the settings in IE and its has the correct homepage

    Gajanan Zaware

    • May 23rd, 2017

    There are some add ons which redirect home page to their company sites. which you need to unistall from add/remove programs

    sanjeev jalotia

    • Oct 16th, 2015

    Your bowers is suffering with Add-on program this is the reason for home page getting redirect. Please run ADW Cleaner in your
    computer and before running ADW cleaner make sure all the programs are closed because ADW cleaner requires restart.

  • Network Logon Failures

    a user calls you they cant login in said they have tried several times what is the best way to troubleshoot this.

    Mohammad Tarique

    • Sep 19th, 2018

    -Need to be check first account lock or not
    -Second is Password expire issue
    -Third is user id expired issue
    -Fourth is System is getting APIPA (Means system out of from domain)


    • Aug 22nd, 2011

    1.Check whether the caps button is on or not and then give user name and password 2.Check whether all the network cables connected properly 3.Check whether the user is added in domain 4.Can reset the...

  • How can you view startup items

    there are a couple of way to view and disable the items that start to the task pain... how would you go about doing it and give me the full path to get you there