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Desktop Support Interview Questions

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Going straight to desktop without having to login

Asked By: ups5363 | Asked On: Oct 15th, 2011

How do u go straight to your desktop when you reboot rather than having to login every time you reboot or turn on your computer on?

Answered by: ravi on: Oct 18th, 2011

First you right click on computer and then click on that time a window appear. Then go to local users and groups. Then the total users will appear. Then right click on user name what u r ent...

Answered by: rajan on: Oct 17th, 2011

By removing the user name or with out user name you can directly log in to the windows

How do you check who are invited for the meeting

Asked By: snehaspandana | Asked On: Aug 2nd, 2011

If a meeting request is received, how will you check who all are invited in a meeting in outlook?

Answered by: RAJ on: Sep 24th, 2011

1.Open the meeting request or notification. To view your calendar, click Calendar. Note A new meeting request will appear as a tentative on your calendar. 2.Do one of the following: Accept, ten...

Answered by: vijaya on: Aug 17th, 2011

In 2010 if you check meeting tab and open specific meeting appointment you have an option tracking in access toolbar

Artribation process

Asked By: rameshrgen | Asked On: Jun 28th, 2009

Which layer provides physical link, flow control, artribation process?

Answered by: S.Prabu on: Sep 5th, 2011

Cable related doing activity called physical layer.Hub is working on physical layer.

Answered by: drum4ravi on: Jul 10th, 2009

Its the Data Link Layer

Network logon failures

Asked By: Big Al | Asked On: May 12th, 2008

A user calls you they cant login in said they have tried several times what is the best way to troubleshoot this.

Answered by: uma on: Aug 22nd, 2011

1.Check whether the caps button is on or not and then give user name and password 2.Check whether all the network cables connected properly 3.Check whether the user is added in domain 4.Can reset the...

Answered by: SUMIT GUPTA on: Aug 10th, 2011

Just Check the user's account in active directory & finally check system is in domain or LAN is working fine or not.

This is the only troubleshooting for that issue

What are the steps to create .Pst in client system ?

Asked By: Pramod Dhende | Asked On: Aug 7th, 2011

Answered by: Yogesh Dhiman on: Aug 10th, 2011

we have two option for creation of Archive folder or PST(Personal Storage Template) or personal folder 1. Automatic Archive 2. Manually Archive Manually Archive for 2007 and 2010 For Outlook 2007 ...

Backup of computer

Asked By: LAVLEEN SAINI | Asked On: Jul 16th, 2011

How to take the backup of computer? After taking backing is there d and f drive programs also recovered?

Answered by: Kannan Kanna on: Aug 4th, 2011

types of backup

incremental backup update backup file
daily backup daily fixed time backup
normal backup Copy and past backup
full backup any timE full hdd backup

Answered by: Hamid Ali on: Jul 20th, 2011

If you wanna backup your system like D and F drives follow the steps, 1.Click on my computer icon. 2.Left click on the drive which you wanna backup and go to properties 3.Go in Tools tab there you wi...

Low level formatting

Asked By: parameshg | Asked On: Apr 5th, 2009

Define low level formatting?

Answered by: Hamid Ali on: Jul 20th, 2011

Low-level formatting is the process of outlining the positions of the tracks and sectors on the hard disk, and writing the control structures that define where the tracks and sectors are. This is ofte...

Answered by: veda prakash on: Jul 7th, 2011

creating new tracks and sectors on the hard disk

What is imap? How does it work?

Asked By: Mohammed Saif | Asked On: Jul 14th, 2007

Answered by: Hamid Ali on: Jul 20th, 2011

The Internet Message Access Protocol (commonly known as IMAP) is an Application Layer Internet protocol that allows an e-mail client to access e-mail on a remote mail server.

Answered by: Amit Maurya on: Jul 17th, 2011

IMAP is stands for Internet message access protocol, which is used for accessing mails from the server and this protocol leave not remove the mail from the server but if we POP(Post Office Protocol) it can be remove from the server mails.

Difference between *.Ost and *.Pst

Asked By: Pravin Bargode | Asked On: Jun 23rd, 2011

What is the difference between *.Ost and *.Pst ? How does it work?

Answered by: Hamid Ali on: Jul 20th, 2011

Offline folders (.ost) files are stored on your computer and are available even when the network is down. The default location for the .ost is your current Windows folder. Like personal folders (.pst) files, .ost files can be compacted to save space on your computer.

Answered by: Narendra jogani on: Jul 17th, 2011

Offline folders (.ost) files are stored on your computer and are available even when the network is down. The default location for the .ost is your current Windows folder. Like personal folders (.pst)...

Windows XP boot options

Asked By: Shaishav | Asked On: Mar 21st, 2009

What advance boot options are available for windows xp?

Answered by: Hamid Ali on: Jul 20th, 2011

1)Safe Mode 2)Safe Mode with Networking 3)Safe Mode with command Prompt 4)Enable Boot Logging 5)Enable VGA Mode 6)Last known Good Configuration(your most recent settings that worked) 7)Directory Servi...

Answered by: Atul Keshri on: Jul 20th, 2011

Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Enable Boot Logging
Enable VGA Mode
Last Known Good Configuration
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Start Windows Normally
Return to OS Choice Menu

Installing printer

Asked By: Big Al | Asked On: May 12th, 2008

You are required to install a new printer on the print server what are your steps? Remember this will be a shared printer

Answered by: komodosp on: May 25th, 2010

To share it on the network, in Control Panel / Printers and Faxes, you can right-click on it, and in the menu, click on Sharing

Answered by: syed_nrp on: Apr 30th, 2009

First Start--->Control Panel--->Printers---->Add printer--->Local (or) Network
Printer--->Choose which brand printer and which one type of printer

(if it's needed drivers, push the driver CD in that PC)---->Select TYPE (LPT1 or USB)--->Finish.

It's ready to use printer. now printer is online.

How can you view startup items

Asked By: Big Al | Asked On: May 12th, 2008

There are a couple of way to view and disable the items that start to the task pain... How would you go about doing it and give me the full path to get you there

Answered by: pks07pro on: Jan 7th, 2010

To see the most start up item,
Go to start>programm>start up

To make any changes, enable or disable
Go to Run & type "msconfig"

Answered by: syed_nrp on: Jun 11th, 2009

Hi friends,                                 t...

How to take backup of emails on outlook ?

Asked By: Charanjeetsingh79 | Asked On: May 7th, 2011

Answered by: shashi021 on: Jun 23rd, 2011

Other way to take backup install PST SYNC (

and set backup path for which pst want to be backup. it,s take much less time as using copying method.

Answered by: anshulmehra_2007 on: May 27th, 2011

  • log in with some user->delete files->tools->options->maintenance->store folder->copy the path->create new folder->paste the path to the new folder created->import->messages->MS outlook->select the user from where files is deleted->browse folder where the path was pasted->finish

Printing problems

Asked By: Big Al | Asked On: May 12th, 2008

User sent a job but it is stuck in the local cue how can you delete it? Name a couple ways

Star Read Best Answer

Editorial / Best Answer

Answered by: syed_nrp

View all questions by syed_nrp   View all answers by syed_nrp

Member Since Apr-2008 | Answered On : Jan 3rd, 2009

You first Install the proper printer driver install. Check that printer is on/off status. Then give a test page. The test page is not printing, go To

check printspooler give stop and start. it's work fine

Answered by: Dastagir Amir Hamaja on: Jun 18th, 2011

Go to start, setting , priter and faxes, there you will see your printer, double click that printer, you will find jobs you have printed, right click that job and try to delete it.

If not deleting then restart printer spooler services. if not deleting then restart printer and pc.


Answered by: syed_nrp on: Jan 3rd, 2009

You first Install the proper printer driver install. Check that printer is on/off status. Then give a test page. The test page is not printing, go To

check printspooler†give stop and start. it's work fine


Asked By: Big Al | Asked On: May 12th, 2008

How do you install a pre existing printer on a users desktop

Answered by: pavankumarnagisetti on: May 21st, 2009

Go to Start-> Settings -> Printers and Faxes
This opens a new window now click on add a printer from right side panel.

Follow the steps.
You can add normal as well network printer using this.

Answered by: rrsain on: Sep 13th, 2008

Go to control panel and then go to add hardware wizard After that read all the options carefully. When system requires software for that, insert the software CD otherwise system will install automatically. Restart the system, if it is not working, tell me, I will give you complete solution

Firewire port

Asked By: akki4444 | Asked On: Apr 3rd, 2009

What is firewire port? What are its uses?

Answered by: khurramjol on: Apr 21st, 2010

Firewire port is a form of Serial Port that make use of FireWire Technology to transfer data rapidly from one electronic device to another.FireWire port has the ability to interact with a number of&nb...

Answered by: delhi.itsupport on: May 22nd, 2009

Firewire generally ports are genereally comes with laptop & apple desktop/laptops. You can connect various external hardware with this. e.g HDD, CDROM, Cameras etc. the transfer rate of a FireWire port can reach up to 400 Mbps.

Virtual memory

Asked By: punitgoyal88 | Asked On: Jan 27th, 2011

How to improve virual memory of pc?

Answered by: Dastagir Amir Hamaja on: Jun 18th, 2011

Go to system propert--> Advanced Tab--> click on setting of performance--> Advanced Tab--> Click on Change 0f Virtual memory--> now here you can increase virtual memory


Answered by: srbnew on: Feb 4th, 2011

just right click on my computer icon
select properties
go to advance
go to performance
select virtual memory
select how much u want
apply and click ok
thatz itz

Restore windows XP

Asked By: krabhilas | Asked On: Sep 23rd, 2008

How to restore windows XP in command mode.

Answered by: ashi786 on: Aug 18th, 2009

To start System Restore Windows XP first you create a system restore point by following steps:1. Click start and go help and support options on right hand side you see under pick a task options.2. C...

Answered by: mahadeva83 on: Apr 7th, 2009

To start System Restore using the Command prompt, follow these steps: Restart your computer, and then press and hold F8 during the initial startup to start your computer in safe mode with a Command pr...

Pxe use

Asked By: walker233 | Asked On: Jan 14th, 2011

What is pxe used for? What dependencies does it have to be useful?

Answered by: sharmavivek096 on: Jun 2nd, 2011

The Preboot eXecution Environment (PXE, also known as Pre-Execution Environment; sometimes pronounced "pixie") is an environment to boot computers using a network interface independently of data stora...

Answered by: s.pandilwar on: Jan 28th, 2011

Preboot Execution Environment (PXE) :- When we are trying to boot system from network we need to enable PXE boot device from BIOS. It is helpful to install OS from network & it will pick IP address automaticaly. It is helpful in large network were we cannot install OS manualy.

Home folders

Asked By: Big Al | Asked On: May 12th, 2008

User has a home folder setup in ad when he logs in it maps the u drive which point to the share on the server.. He accidenTALLY deleted it what is the fastest way to get it back from a command line?

Answered by: khurramjol on: Apr 20th, 2010

Re-mapping will restore the home folder, and we can do in Command line as 
net use u: serverhome

Answered by: taiwolasile on: Jun 2nd, 2009

Reboot the PC to re-load the roaming profile

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