Desktop support & help desk
What is the technical difference between desktop support & help desk ?
Answered by: radelapena
View all answers by radelapena
Member Since Aug-2008 | Answered On : Aug 24th, 2008
The difference between desktop support and helpdesk are the following:1. Desktop support is the one doing the troubleshooting on hand.2. Helpdesk support is the one receiving the call and troubleshoot it remotely
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Answered by: radelapena
View all answers by radelapena
Member Since Aug-2008 | Answered On : Aug 24th, 2008
The difference between desktop support and helpdesk are the following:
1. Desktop support is the one doing the troubleshooting on hand.
2. Helpdesk support is the one receiving the call and troubleshoot it remotely
The difference between desktop support and helpdesk are the following:
1. Desktop support is the one doing the troubleshooting on hand.
2. Helpdesk support is the one receiving the call and troubleshoot it remotely