you have a virus that loaded several processes every time you stop the process it restarts itself you tried going into safe mode but it does the same thing...you found the DLL files associated with it but you cant stop or delete them what is the easiest way to repair?
a user calls and every time he launches Internet Explorer he gets the page cant be displayed right before this his virus software had detected virus...what could be causing this problem you checked the
Check the default home page setting under options tab. Reset it to a known good home page (ie: MSN Google etc.) and run full antispyare scans. I'd reccomend a freebie such as adaware se or spybot s&d.
Encourage your users to back up their important files constantly
1) Run virus removal software in Safe mode 2) Disable all unknown start up protocols using msconfig. 3) Be ready to format or restore a ghost image if neccessary.
If this is an office network teach users to save and store important data on a mapped network drive.
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