IE browser redirect

A user calls and every time he launches Internet Explorer he gets the page cant be displayed right before this his virus software had detected virus...what could be causing this problem you checked the settings in IE and its has the correct homepage

Questions by Big Al   answers by Big Al

Showing Answers 1 - 51 of 51 Answers

devraj_sd

  • Jan 9th, 2009
 

This can happen if the host file is changed by the threat infection.


To resolve this unnecessary host entries files perform the following steps :
1. Click Start, > Find or Search > Files or Folders.
2. Make sure that "Look in" is set to (C:) or to "Local Hard Drive if you have
more than one hard drive, and that "Include subfolders" is checked.
3. In the "Named" or "Search for..." box, type:
hosts
4. Click Find Now or Search Now. After all files are found--this could take a
few minutes--go on to "To delete any extra lines."


For each Host file that was found in the search, do the following:


To delete any extra lines
1. Right-click the file and then click Properties.
2. In the bottom section of the Properties dialog box, make sure that the
Read-only attribute box is not checked. If it is checked, remove the check mark.
3. Click OK.
4. Right-click the file again and then click Open With.
5. Uncheck the Always use this program to open this program check box.
6. Scroll through the list of programs and double-click Notepad.
7. When the file opens, delete all the entries in the Hosts file, except for the
following line:
127.0.0.1 localhost
8. Close Notepad and save your changes when prompted.


Restart the computer and see if your Internet explorer is getting redirected
to other websites.


Thanks,
devraj

Sajid Qureshi

  • Jul 5th, 2011
 

after the detection of virus the firwall or antivirus is blocking internet access or dhcp service. Try C Cleaner and clean cashe of client services and temporary files though the downloaded virus would be deleted from temporary files. then reset IE from internet option>advanced>reset then open firewall and add dhcp service in firewall exceptions
then open antivirus and clean logs and detected viruses from virus chest. check blocked things option in antivius. restart pc and then try to open webpage now.

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Meer Abid

  • Jun 21st, 2012
 

Rename The Host File.
Path : c:windowssystem32driversetc
Host Files are always hidden so please unhide it in the folder option first.
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

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Mandar Mench

  • Jul 26th, 2012
 

Due to your network firewall or due to old internet explorer u r using on that pc this problem may be occur so you can do one thing reset all setting to default delete all cookies and upgrade your browser your problem may be solved .

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Abhishek Sharma

  • Oct 1st, 2012
 

The system is affected with M a l w a r e. The only only solution to remove is to boot with bootable antivirus rescue disk.

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Noel de Leon MCP

  • May 22nd, 2013
 

PC is infected by a Malware (Rootkit). To remove it, you can copy and paste the link of a website to the address bar to run an ANTI-ROOTKIT software. Then, check the "hosts" file in C:Windowssystem32driversetc if it was modified (the original size of a hosts is 1KB). If its more than that, delete the hosts file and create a new one.

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Belinda

  • Sep 8th, 2013
 

The system is affected with M a l w a r e. Run Malware software (Malware Bytes , Hijack This) and reboot.

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deepraj

  • Dec 26th, 2014
 

If any IE related issues.... Simple rest or remove and re-install IEit well resolve the all the problem related to IE....

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Steven

  • Jan 13th, 2015
 

Check the Proxy setting - set this to automatic - and also check the Host File

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Rasheeth

  • Jan 20th, 2015
 

There are two problem one is Internet another is virus problem. First install any browser and see if it is fixed. If not then u have to check Internet Connection and Settings. if it works then u have to check the IP settings and Proxy Setting. For Virus problem u have to update antivirus software and run full scan.

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Ranvir

  • Jan 22nd, 2015
 

I think you should check your PC,s date & time. if its not ok so correct it and again reopen your IE.

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Tebogo

  • Jan 25th, 2015
 

Sometimes the proxy may not be able to detect the IP addresses automatically or the internet connection is not in good state.

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yogesh

  • Jan 27th, 2015
 

The proxy or might be your dns is causing some issue. try refresh dns settings

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Hemant Sah

  • May 15th, 2015
 

check the host file

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Muthu vijayan

  • Oct 8th, 2015
 

Check the DNS IP address or else add the IP address and URL on host file.

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sanjeev jalotia

  • Oct 16th, 2015
 

Your bowers is suffering with Add-on program this is the reason for home page getting redirect. Please run ADW Cleaner in your
computer and before running ADW cleaner make sure all the programs are closed because ADW cleaner requires restart.

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Gajanan Zaware

  • May 23rd, 2017
 

There are some add ons which redirect home page to their company sites. which you need to unistall from add/remove programs

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