Quality means delivering products and services that

A) meet customer standards
B) meet and fulfill customer needs
C) meet customer expectations
D) All of the above
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Basivi Reddy

  • Jan 20th, 2006
 

Quality means delivering products and services that


meet customer standards
meet and fulfill customer needs
meet customer expectations

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mynenipraveen

  • Feb 10th, 2006
 

Quality Mainly focuses on four areas

1) Cost

2)On time delivery

3) Customer satisfaction (Customer Implicit and explicit Requirements)

4) Focus on continual Improvement

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