Skill/Topic: BeginnerA) Search for productsB) Save the shopping listC) Create casesD) Log notes, views, statusExplanation: eOrder is order management application in clarify that provides end to end support
Latest Answer : (A, B), other options are provided from eSupport ...
Skill/Topic: BeginnerA) Search for SolutionsB) Create casesC) Field ServicesD) Create work casesExplanation: eSupport is customer facing application in Clarify that is used for on going support to the
Skill/Topic: BeginnerA) Enable agents to work on the sales objectsB) Manage accounts, leadsC) Manage opportunitiesD) Manage Field services
Latest Answer : Both Managing Accounts,Leads and Oppurtunities ...
Skill/Topic: BeginnerA) Enable agents to work on the support and part request objectsB) Manage accounts, leadsC) To work on creation, assignment, dispatch and acceptance of the work cases.D) Manage Field
Latest Answer : A)Enable agents to work on the support and part request objectsC) To work on creation, assignment, dispatch and acceptance of the work cases. ...
Skill/Topic: BeginnerA) Knowing the information required to assist/know the customerB) Tracking all the work performed during the interactionC) Manage opportunitiesD) Manage Field servicesExplanation:
Skill/Topic: BeginnerA) Defining the bundles of products and services that may be ordered utilizing eligibility rulesB) Configurable order captue process enforcing valid data entryC) Manage the complete
Which of the following application in Clarify Web Applications is customer facing application (Multiple choice)
Skill/Topic: BeginnerA) eOrderB) eSupportC) SalesD) SupportExplanation: Options c and d are Agent facing applications.
Which of the following application in the Clarify Web Applications is agent facing application (Multiple Choice)
Skill/Topic: BeginnerA) ClarifyCRM Sales ApplicationB) ClarifyCRM Support ApplicationC) ClarifyCRM Callcenter ApplicationD) eOrderExplanation: Answer – (a,b,c) because eOrder is the client facing
Skill/Topic: BeginnerA) Load BeansB) Child Worker BeansC) Child Load BeansD) Child Save Beans
Latest Answer : A ...
Skill/Topic: BeginnerA) objId never appear in any form of the ClarifyCRM applicationB) The value of the objId can be changed by the end user.C) objId is not dependent on any actual data changes to the
Latest Answer : It is B. The value of objid cannot be updated by the user. ...