schittoor

 Profile Answers by schittoor Questions by schittoor

• May 15th, 2008

 

Hi,
Bug tracking is not done Module wise. Same bug is tracked everywhere

for Example Take a HDFC Bank module.
As per HDFC polcy we are using MQC 9.0 for defect tracking purpose(Bug tracking).
Step1:- Once we execute the test cases , if any deviation accurs in the expected and actual in the test case .we raise a defect in the defect tracking TAB in MQC.

Step2:- we can raise a defect as a NEW status.
Step3:- Then test lead or Sr.test eng will review this defect and he change the status to Open and assigned to respective Developer (who is developing that perticular application).
step4:- Once developer got the defect, then he will review and if it valid then he will fix the defect ( if it not valid , developer will reject this defect) and he will change the status to  fixed or retest (Depending on the MQC customization) and assigned to Tester(Who is detected this defect).
Step5:-  Tester will take this defect and execute once again same test cases, if the defect is fixed, then he will change the status to ACCEPT and assigned to Test Lead.

Step6:- Once test lead got this defect, then he will check and he will change the status to CLOSED.

Note:- In this defect tracking time , we can follow the severity level and SLAs(Service Level Agreements)

This means
 Severity 0 or Blocking or Showstoper:- with in 24 hours we have to resolve.
Severity 1 or High :- 2 days
severity 3 or Medium:- 4 days
severity 4 or Low :- 5 days.

Like we have to follow up all the defects. OK

if you have any clarification regarding this , pls contact me.

Thanks
Srinivasulu.Chittoor

srinivasulub1981

 Profile Answers by srinivasulub1981 Questions by srinivasulub1981

• Aug 28th, 2008

 

There is no question of type of bug tracking tool, a single bug tracking tool can be used for all modules.

Srinivas

mathan_vel

 Profile Answers by mathan_vel Questions by mathan_vel

• Aug 14th, 2009

 

Bug Tracking is a Tool and it is common for all modules. there is no seperate tool to track for Banking modules.

kurtz182

 Profile Answers by kurtz182 Questions by kurtz182

• Dec 16th, 2009

 

The same process is used to track defects across all modules, and it makes no difference what industry these modules were programmed for.