How to post a BUG

we can post the bug by email to developer and project manager.we can write the details about the bug,the situation and the condition in which it gets reproduce.

rashmi Wrote: we can post the bug by email to developer and project manager.we can write the details about the bug,the situation and the condition in which it gets reproduce.

There are tools available in the market such as Rational Clear Quest to post a bug. If Rational Clear Quest is configured correctly when you post a bug an e-mail is automatically send to the concerned developers.

Posting a bug through EMail is not done anywhere these days in real-time , as it would lead to miscommunication and creates lot of confusion at the long run..Hence a tool bought by the company or a tool built by our own company will be used.

The tools features would be almost same even though their GUI might vary. Some tools will have a format like Excel sheet where we can enter the details of a bug and save it ,where  an email is sent to the assigned person (name and ID will be set in the tool)  , when ever status of the bug is changed you will recieve an another mail..

The posting of Bug is done by tools in now-a-days.In manual testing the Bug is posting using Company own tools, whether the tool is bought or created by the company . In automation it is done using Rational or Testdirector.

 Hi

See actually nowhere manually we r posting bugs

every where there is a bug management tools like test director,bugZilla with manage every aspect of the bug i.e., logging a bug, in which we have diiferent format fiells like bug id, assigned to, severity,  priority, evevery thing regarding bug

whenever a bug is logged and reported it is fixedby the developer

like this ....

 

For Tracking the Bug mostly we r using Bug Tracking Tool or Test Management Tool.If u r doing manual testing then mostly we r using BugZilla,PHP-Bugtracker etc.But when u r using any automated tools then we can go for Test Director or any other Test Mgmt tools.That is depened upon project.

Your answer is rich and beautiful.

But I am sorry to say that, I will negotiate with your answer partially, even though I am working in a company where we are reporting bugs through bug db tool, Still some companies prefers to report the bugs in excel sheets and posting them through mails.

hrkgowd@yahoo.com

Generally there are a number of ways to post the bug....

one of the most easiest way to post the bug is thru email system. that is sent a mail to the developer along with project leader giving the detailed steps through which one can easily reproduce the bug.

But now a days there are several bug tracking systems are there .through which one can post the bug. and that bug tracking system is acessible to all the members associated with that project so that everybody can get in touch with the latest updates easily .

Hi..In my organization i will be preparing the bug report in the excel sheet and i will post this excel sheet as an attachment to the mail from the company mailid.Wizcom Technologies

we  can post the a bug in the defect  or Bug Tracking Tool after testing the application.we  have to send   the defect  to particular person of the development team by email or tester director according to the organzation.

sudhakar kolla.

My Email:kollasudhakar2005@yahoo.co.in.

My Number:09819859346.

Posting a bug is not a technical term.Its Reporting a bug. See content in how to report a bug.

Yes Brijesh you are right ...its never posting a bug its always Reporting a bug

Still some companies prefers to report the bugs in excel sheets and posting them through mails.
ramana at citadelh dot com
9849929149

whenever u r logging a bug,the bug description should be simple n easy understandable(even for a layman also). means should have very good explanation about a bug n if possible try to attachsome screen shots of a bug.

n remain topics are already discussed by other people.
1) means we have to give the bug id,
2) bug description
3) type of bug
4) status of a bug
5) severity of bug
6) priority of a bug
7) in which version got the bug
8) reported by,date
9) fixed by,date
10) tester comments(if possible even mention the reviewer comments also)
11) developer comments
12) customer comments(its not that much mandatory)
13)remarks
14) if possible try to attach the screenshot of a bugalso

srilu

from my point of view TD is the best option for posting bug and it is also easy maintain the bug details...................and now a days people use

In Our Organization the bug is posted in a word document with the following titles:

• Title
• Module
• Feature
• Sevearity
• Release
• Test Case Id
• Configuration
• Steps to Reproduce
• Actual Results
• Expected Results
• Additional Information if any and the snap shots of the errors.

By reading all these one can understand easily the description of the bug.

Regards,
Sudha

Hi Folks,
Post bug is so many ways we have to sent.
suppose take manual:- we can send though mail( Excel or work sheet)
Tool used:- if you using any other tools(Bug Zilla, MQC or etc) we can go for through tools option we will send.
I will explain how to:- Ex:- Take Mercury Quality centre:- in this tool select one defect and double click, defect details screen is getting displayed. then
there is icon called Mail defect, in this option there is a 3 choices is available (1.mail defect 2.Mail defect to assigned to 3.Send mail to detected by) in this three option , we can select tester go for 3. if you select developer select 2. if your want to send some other one just follow 1 and enter the user id.

This is the post bug flow.

if you not understand this process , pls let me know.

Thanks
Srinivasulu.Chittoor

HI

Posting bug can be done in below ways.

Excel: log all the issues and intimate to develper, but we can maintain a central reposiotry to track like VSS, we are using VSS.

Tool: If company has the tool, then we can log the issues in tool.


Automation: In autumation , this can be done with quality center, in qtp test results page it self we can log the issues.


Srinivas

Using defect tracking tool we can post a bug either it may be excel sheet or tools like Bugzilla, Mantis, Clear Quest any tool. We need to report thru them. If none of them are available then by that time we can report thru email.

Defect Tracking Tool is the easiest way to post and track the bugs. Not all organization is following the Tools. normal way to post a bug is through by reporting the bug in document (Excel, Word) and send to the concern person through mail. or keep the Reporting bug in distributed system with access rights and maintained.

Posting a bug is typically done using a defect management tool.  However, some test groups use a spreadsheet program. 

Make sure the defect report contains:
 

1) defect id
2) test case reference 
3) status
4) submitted by
5) brief title
6) environment details
7) description of the issue
8) steps to reproduce the issue
9) expected results
10) actual results
11) a way to include supporting documentation like screen shots