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Defect Management/ Defect Resolution
" How did you manage Defect Resolution in your last Company".(Recently I was asked this Question in One interview.What could be good answer for this question?)


  
Total Answers and Comments: 4 Last Update: August 14, 2009     Asked by: MVTESETING 
  
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December 28, 2007 00:31:53   #1  
ohmohm Member Since: December 2007   Contribution: 4    

RE: Defect Management/ Defect Resolution
Defect Management we have many tools to manage/ track the tool so that we close the issueDefect resolution - What type of resolution you take to fix the bug
 
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April 08, 2009 17:21:26   #2  
vk1978 Member Since: February 2009   Contribution: 174    

RE: Defect Management/ Defect Resolution

How did you manage Defect Resolution in your last Company


To resolve the defect


1) We need to give the exact Steps to reproduce Screen shorts so that
developers dont have any confusion of reproducing the bug and therefore
reduction in time consumption


2) Try to find the root cause of the defect (what might be the reason due to
which defect has raised) and communicate it with developers so that they can fix
the defect ASAP


3) Prepare your own Tracking sheets of the defect that you have raised and
communicate with developer regularly to know the status of those defects if the
developer is taking more time intimate to the team leads about the defect and
its time gap.


4) sharing knowledge with the developers about the changes in the application
so that there wont be any misunderstanding.


Please correct me if am wrong.


 
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May 07, 2009 05:31:12   #3  
srinivasulub1981 Member Since: December 2005   Contribution: 381    

RE: Defect Management/ Defect Resolution
Hey guys

As for as my knowledge defect resolution is a process done by the development team so how can a test engineer can do this??

Srinivas

 
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August 14, 2009 00:48:34   #4  
mathan_vel Member Since: December 2007   Contribution: 422    

RE: Defect Management/ Defect Resolution

Once the developers have acknowledged a valid defect the resolution process
begins. The steps involved in defect resolution are as follows:


Prioritize Risk

|

Schedule Fix

|

Fix Defect

|

Report Resolution


Defect Resolution Process


Click on the following links to read more about these steps:

Prioritize Risk -- Developers determine the importance of fixing a particular
defect.

Schedule Fix and Fix Defect -- Developers schedule when to fix a defect. Then
developers should fix defects in order of importance.

Report Resolution -- Developers notify all relevant parties how and when the
defect was repaired.


 
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