Quality means Conformance to requirements

Skill/Topic: Statistical Process Control
A) True
B) False
Explanation: Quality means conformance to the customer’s requirements and to the Standards
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Showing Answers 1 - 36 of 36 Answers

shahid

  • May 3rd, 2006
 

true

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Anand

  • May 9th, 2007
 

Yes it is True

Quailty means  

Bug Free Application + Within Budget + Customer Satisfaction + In time delivery of the project

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santhosh

  • Jan 23rd, 2012
 

Quality means to meet the minimum requierments of the client.

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somireddy sricharan

  • Apr 30th, 2012
 

Quality means to satisfying the customer needs.

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Manish

  • Jul 15th, 2014
 

Defining quality in manufacturing organizations is often different from that of services.

Manufacturing organizations produce a tangible product that can be seen, touched, and directly measured. Examples include cars, CD players, clothes, computers,
and food items. Therefore, quality definitions in manufacturing usually focus on tangible product features.

The most common quality definition in manufacturing is conformance, which is the degree to which a product characteristic meets preset standards.

In contrast to manufacturing, service organizations produce a product that is intangible.

Usually, the complete product cannot be seen or touched. Rather, it is experienced. Examples include delivery of health care, experience of staying at a vacation
resort, and learning at a university.

The intangible nature of the product makes defining quality difficult. Also, since a service is experienced, perceptions can be highly subjective. In addition to tangible factors, quality of services is often defined by perceptual factors. These include responsiveness to customer needs, courtesy and friendliness of staff, promptness in resolving complaints, and atmosphere etc etc...

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pankaj

  • Feb 10th, 2015
 

to satisfied the customer

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AHM Mamunur Rashid

  • Feb 26th, 2015
 

What customer wants given it on time called Quality.

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Daniel

  • Mar 1st, 2015
 

yes

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daniel

  • Mar 1st, 2015
 

true

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naveenkumar

  • Nov 26th, 2015
 

A) True

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