Employee may be prompted to leave due to many issues.More often than not, the immediate supervisors are the reason for the employee dis-satisfaction. Therefore, regular interaction with the team to id...
Yes, I agree on pradeep's reply.
As per my understanding periodic counseling with individual team members, can help to reduce the attrition and keep the resources bound to the organization.
1. Under...
The answer here is so simple... We have the obligation to hear his side but only upon HRs presence. Absconding is a very serious violation of company policy and there should not be any personal talks ...
Sachin Karche
Jul 22nd, 2017
First Rule is there should be one more team substitute member who handle the task, in case of absense of one of them. In case of critical situation 2-3 team members should work together to solve it.
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Listen intently - they need to tell you how they feel.
Check your understanding of their sentiment and reasons - they need to know you understand. Apologies - just do this.
Suggest a course of action which will improve their situation.
Make a promise to keep them updates and deliver.
No matter what, try to calm down the client first. Then chase the root cause, solve the problem, and make him happy.
Angry client does not always mean bad. Its good time to show the client the way yo...
For a team to be successful, the TL should be well versed with the Objectives and the performance yardstick should be clearly discussed with the team to set performance expectations. Ideally, performa...
Amir
Nov 10th, 2011
Team lead should be technically sound to under stand the effort required to complete a job. In case he finds any irregularity in the job delivery, or the progress is not in good pace. he should consul...