Incident Management

What is Incident and Change Management? Role of Incident and Change Management?

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linda

  • Oct 17th, 2013
 

Incident management is management for unpredictable events that may affect the system, e.g. disaster, defects, etc. Change management is management for planned event that may affect the system, e.g. system maintenance, testing, etc. that may affect the continuation of the system.

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