Testing Approach

When you ask users to test software, what approach should they take?
A. They should scan the user manual looking for situations of interest which they then test, menu option by menu option.
B. They sit at the terminal, dreaming up situations randomly visiting all the features of the system to ensure they get broad coverage of the system.
C. They work out what business processes are supported by the system, and derive tests that are based on the most important paths through their business process.
D. Users cannot test software effectively.

Questions by mathan_vel   answers by mathan_vel

Editorial / Best Answer

kurtz182  

  • Member Since Nov-2009 | Nov 13th, 2009


The only reasonable answer is D) Users cannot test software effectively. 

Users typically test a system during the Beta release of a product.  Though companies should not rely only on this type of testing, it is useful in uncovering defects at little cost to the company.  Throughout this period, users perform their day-to-day activities and are not thinking about product quality.  They rarely if ever scan the user manual looking for situations of interest to test, so the answer is not A).  They generally don't dream up situations randomly to visit all of the features of the system, so the answer is also not B).  They don't have access to the company's business processes, so the answer is not C). 

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The only reasonable answer is D) Users cannot test software effectively. 

Users typically test a system during the Beta release of a product.  Though companies should not rely only on this type of testing, it is useful in uncovering defects at little cost to the company.  Throughout this period, users perform their day-to-day activities and are not thinking about product quality.  They rarely if ever scan the user manual looking for situations of interest to test, so the answer is not A).  They generally don't dream up situations randomly to visit all of the features of the system, so the answer is also not B).  They don't have access to the company's business processes, so the answer is not C). 

mithr17

  • Nov 1st, 2011
 

I still cannot understand why people are willing to waste time in posting already answered questions? Can you please use the search feature in this site and save everyone's time including yours? This does really anger a lot of people FYI

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