Subhash Chandar

• Jul 26th, 2011

 

basic troubleshooting

1.Power status
2.LED status
3.END Device soft reset
4.cable connectivity
5.cable re-punching

saurabh

• Nov 30th, 2011

 

1. First of all you can check the modem indication if in modem data light is not glowing it means link is down.

2. if you have a router login access you can also check the interface status where the link is terminated. if the router serial is up and line protocol down it means your lease line is down.

bhagare

 Profile Answers by bhagare 

• Nov 21st, 2012

 

Check via ping utility,check modem,or any mux device provided by service provider, which power is on/off,also checking via login by username & password into the router by connecting through hyper terminal,or directly login over network.