Answered by: AshishJuwa
Member Since Feb-2009 | Answered On : Mar 5th, 2009
There might be various tools that you as a business analyst would be using depending upon the work environment.
The primary tools are:
MS-Office (Especially Word)
MS-Visio (for visualizing the concepts, creating diagrams)
But a lot of bigger organizations have been using Rational Software. Rational software licensing is expensive so you might not find it being used everywhere.
Rational Requisite Pro (for Requirement Management)
Rational ClearCase/ClearQuest (For change management)
I have also found that some places like using MS-Sharepoint, telelogic DOORS and other tools for document collaboration. I would say, keep a working knowledge of MS Sharepoint, at least.
Sometimes you might end up being a BA com QA. As such, it is nice to have a working knowledge of creating Test cases, using Load Runner, QTP etc.
Except for these tools if you have knowledge of RDBMS, Oracle, SQL, different operating systems, some OOP, it is always a plus.