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How do we track a bug? What is the format of excel sheet in which we write the bug details? How do we give the severity and priority to the bugs?

  
Total Answers and Comments: 9 Last Update: May 20, 2009     Asked by: shafee 
  
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October 16, 2005 23:38:27   #1  
venkat        

RE: how do we track a bug?plz send format of excel she...

There are different bg tracking tools n the market but rational clear quest is the most commonly used tool.


 
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December 01, 2005 00:55:22   #2  
swethareddy Member Since: November 2005   Contribution: 3    

RE: how do we track a bug?plz send format of excel she...

tracking a bug is much easier and communicative when done through a tool.

format of the tool:

BUG ID TEST CASE ID DESCRIPTION SEVEORITY PRIORITYASSIGNED TOSTATUSREMARKS

(bug id is usually generated by the tool)

outside the excel sheet we might need to fill the fields like:

tester name (uasually genrated with the login name)

date of execution etc.

a <submit> and < cancel> button


 
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December 03, 2005 02:17:29   #3  
srinivasulub1981 Member Since: December 2005   Contribution: 381    

RE: how do we track a bug?plz send format of excel she...

'Swetha' is give a good answer. 'Bug tracking' means to track(separate) the bugs from Results.So tracking is different from Reporting. Reporting means post the bug using tracking tools.


 
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March 22, 2006 01:07:46   #4  
shas Member Since: March 2006   Contribution: 3    

RE: how do we track a bug?plz send format of excel she...

Hi

Serverioty of bug depends on how much it will going to affect the system

Priority of bug depend on how much earlier bug should be fixed to carry testing process


 
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June 13, 2006 08:29:27   #5  
raghuramsuravarapu Member Since: June 2006   Contribution: 69    

RE: how do we track a bug?plz send format of excel she...

Bug Tracking : Any bug that is detected will have a status as New->Next Open->Assigned to developer-->Fixed-->Assigned to tester-->If pass after validation close the defect if fail assign it back to the developer.This is the general flow of bug tracking either you may use a bug tracking tool or an excel sheet.It is convenient to use a bug tracking tool but if we use an excel sheet also we can change the status in each and every phase of bug life cycle.

Defect/Bug Format :

Bug/Defect Id:

Summary :

Steps to Reproduce/Description:xxxxxxxxxxxxxxxxxxxxxx

Detected By :abcd

Version Number :xx.0

Feature/Sub Module/Module :abcd/ab/a

Severity:Critical High Medium Low

Priority :High Medium Low

Reproducible :Yes/No

Assigned to :Developer/Tester/QA Manager/etc

Status :New/Open/Fixed/Closed etc

Test Case Number :xx

Depending upon the company strategy we can add some extra fields in excel sheet or remove some fields which are not needed

Severity is the seriousness or the impact of the defect over the application/product functionality.It can be specified in different ways:

Critical High Medium and Low.

Critical :example like system halt or stuck i.e unable to proceed further testing

High :example like some main features are not working properly where the user has a maximum usage

Medium and Low :This type of defects are not so urgent to be fixed but can wait for some time because there is impact on the functionality is not as severe as in critical and high.But should be fixed before releasing to the client.

Priority :By specifying the priority as high medium and low a developer can understand which defect needs to be fixed prior to which defect.A developer will fix the defects that are having high status next medium next low.

To provide a priority status there is a formula as Priority Severity (vs) Ratings

Ratings:It is decided as Always Sometimes Never.Always means every time defect is reproducible when a certain test case is executed.Sometimes means the defect is occuring for sometimes but not always.Never mean the defect has occured only once but never occured when tried to reproduce

Example :Severity High Ratings Always

Priority High (vs) Always High

Priority should be high because severity is high and the defect is recurring always.This defect needs to be fixed by a developer with high priority.


 
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August 09, 2007 10:24:37   #6  
Lokesh Thakre        

RE: how do we track a bug?plz send format of excel she...

The ans of this question is simple. You can tell them. how u r report the bug via bug report or Any BuG traking tool. In markt there are many tool availble.

now i have give the Example of the Lotus notes this is one of the Traking tool Now if we are got the 1st build from the development side. Then we start the testing if any bug is found we log on the Lotus notes.
now the Status is open.
if the devloper is fix this bug the status of the bug is Resolved.
after tha the devloper is retun send to me then status of the bug is resolved.
after we are verfiy the bug is fixed or not . if it is fixed then we change the status fix.


 
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December 13, 2008 04:20:35   #7  
jayanth_gudi Member Since: December 2008   Contribution: 3    

RE: how do we track a bug?plz send format of excel sheet in which we write the bug details?how do we give the severithy and priority to the bugs?
Usually we will be provided by a bug tracking tool in which we raise the bugs in tool itself we will be getting all the formated fields which can help you to identify during which phase under which project bug has been raised

Field details:

Detected Realese id
observation (here we rt the actual result simulation steps to reproduce expected result)
Test case id: ( this will help to evaluate tht how much test case effective and relevent to the release notes )

Module id
menu name

this kind of formate helps both develpore as well testing team to identify when it has been raised under which phase so we can keep track in further phases.

 
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May 20, 2009 03:15:40   #8  
srinivasulub1981 Member Since: December 2005   Contribution: 381    

RE: how do we track a bug?plz send format of excel sheet in which we write the bug details?how do we give the severithy and priority to the bugs?
We can track the issues using bug tracking tool or else with Excel sheet.


  • S.No.

  • Module/Page Name

  • Testcase Name

  • Description

  • Test case Steps

  • Expected Result

  • Actual Result

  • Result



Srinivas

 
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May 20, 2009 04:50:04   #9  
raghuramsuravarapu Member Since: June 2006   Contribution: 69    

RE: how do we track a bug?plz send format of excel sheet in which we write the bug details?how do we give the severithy and priority to the bugs?
It seems you have mentioned about test case format.
 
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