i.e. through ifb is it possible create user defined error message like this process is failed due to user key violation, etc...
Latest Answer: I dont think its possible to create warning message from ifb file.But the logs can be checked for error provided the appropriate parameters are given while running the ifb file. ...
(1) An event or action occurs, like a call being disconnected. The telephony switch forwards the events to the communications middleware server. (2) The middleware server, like CTI middleware will forward
Latest Answer: Any action in siebel application is considered as event.Event handler process event and decide reposnce to event.I would have given anser of this question as1st step is Pre Operation : In which we can write code to do validation or any task ...
Administration – Communications > All Event Handlers. Select the event handler from the list, click the Event Handler Parameter view tab, in the Event Handler Parameter list add a new record, in
Latest Answer: Hello Randy, Could you explain in detail.. I tried but getting error... Thanks ,Jim ...
Administration – Communications > All Event Handlers. In the Event Handler list, add a new record. Details of fields in the event handler: enter name, specify the configuration to associate this
A “Screen Pop†is the display of a view and, optionally, specific records, in response to a communications event. Such events are typically received from CTI middleware
To enable communications, you configure the Siebel Web Client through the AOM, so what configuration file do you configure the Call Center through?
uagent.cfg – you enable communication by setting the following parameter value in the communication section of this cfg file to; CommEnable = TRUE
What parameter do you need to set when using the ‘Push Keep Alive Driver’, and why?
The ChannelCleanupTimer configuration parameter to make sure that abandoned connections for communication session are dropped promptly (specifies timeout value in seconds, maybe around 60). How it works
Provides a heartbeat message that can maintain connections for your communication sessions, and is used with Communication Session Manager (when using Siebel CTI or Siebel Email Response with Siebel Universal
(1) Install the Siebel Server Software (making sure the Communications Management component group is installed and enabled) (2) Enable session communications on the AOM (do this on each AOM that is to
Latest Answer: Can you load the server object dynamically? If so, what are the major 3 steps involved in it ? ...
Application Object Manager (AOM) for my applications, which supports user sessions in Siebel Web Client / Server Request Broker and Server Request Processor, which coordinate communication activities between
Latest Answer: The answer is very clear and simple ...
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