Establishing A Rapport

How would you go about establishing a rapport with the SME when you meet them for the first time?

Questions by asker_05

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cdnewlin

  • Mar 31st, 2010
 

After proper introductions, I would really dig into the application itself since it would be of common interest.  Find out what great things it does, also what areas are disappointing or lacking to the users.  I would ask the SME their opinion of the best approach for addressing these problems.

Paddy64

  • Apr 29th, 2010
 

I would do a bit of research and gain some common basic understanding of the SME industry segment prior to the meeting. The recent advancements or major issues surrounding would be the opening point of the industry. 
This I believe would enable to understand the businesses, challenges, opportunities and in this context have a discussion about the vision, goals, objectives and how they intend to go with this. 

 

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