Software Quality Gap

What is meant by 'Software Quality Gap'?

Questions by ritu.gakher   answers by ritu.gakher

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Though I am not quite sure but I think that the Software quality gap should be the difference in the number of defects found in system testing and found by the users.

We can also say that when a product does not meet the customers expectations due to defects then this is called quality gap. You can translate this into software terms.

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