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 Clarify CRM  |  Question 110 of 117    Print  
What is ServiceWare Enterprise? How it is related with Clarify CRM?

  
Total Answers and Comments: 0 Last Update: August 04, 2007     Asked by: chendra 
  
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Skill/Topic: BeginnerA) Used to copy data from the CDO and CDOCOL to the HTML elementsB) Used to copy data from the HTML elements to CDO and CDOCOLC) Used to copy data from the CDO to CDOCOLD) Used to 
Latest Answer : Used to bind the values with CDO and CDOCOLS fields ...

Skill/Topic: BeginnerA) Control Level BindingB) Page level bindingC) Data level bindingD) Html binding 
Latest Answer : Control BindingData Binding ...

Skill/Topic: BeginnerA) YesB) NoExplanation: This is the speciality of the Clarify database that none of the table has a primary key. “ObjId” is used as reference key. 
Latest Answer : NO. Primary key are not defined in the Clarify Database. The restrictions and relationships are managed by the application itself. ...

In clarify CRM billing manager the relation between financial account and the billing arrangement is
Skill/Topic: BeginnerA) One to OneB) One to manyC) Many to oneD) Many to Many 

Skill/Topic: BeginnerA) One to OneB) One to manyC) Many to oneD) Many to Many 

Skill/Topic: BeginnerA) One to OneB) One to manyC) Many to oneD) Many to Many 
Latest Answer : Answer: C, One contact can create many cases. where as a case will have only one contact. ...

Skill/Topic: BeginnerA) One to OneB) One to manyC) Many to oneD) Many to Many 
Latest Answer : Answer: C, One site can have many cases where as one Case can't have more then one site. So Many to one. ...

Skill/Topic: BeginnerA) Search for productsB) Save the shopping listC) Create casesD) Log notes, views, statusExplanation: eOrder is order management application in clarify that provides end to end support 
Latest Answer : (A, B), other options are provided from eSupport ...

Skill/Topic: BeginnerA) Search for SolutionsB) Create casesC) Field ServicesD) Create work casesExplanation: eSupport is customer facing application in Clarify that is used for on going support to the 

Which of the following application in Clarify Web Applications is customer facing application (Multiple choice)
Skill/Topic: BeginnerA) eOrderB) eSupportC) SalesD) SupportExplanation: Options c and d are Agent facing applications. 


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