madhu_kadali

 Profile Answers by madhu_kadali 

• Feb 10th, 2006

 

usually in most of the companies the term ticket is used as synonym for a bug during testing.

so the process of raising an error is called as ticketting. generally whenever a tester encounters a bug during testing he will raise an SFR for that  particular bug and against that sfr a brief description will be written as under what conditions or in which scenario that bug has been encountered and the module which is getting affected ,assinging the priority and severity for the bug,mentioning the status of the bug and if possible the debug for that particular bug and how to simulate the bug.this entire process is known as the error raising or ticketting process.

nitesh484

 Profile Answers by nitesh484 

• Feb 15th, 2006

 

It is nothing but Defect Tracking machenism . Process depend on company to company and tool which you are using