MK

• Dec 28th, 2006

 

By definition, credits you assign to your customer?s account that are not related to a specific invoice. You can create on account credits in the Transaction window or through AutoInvoice.

If the item is returned, and the order flow for your return includes the Invoicing Activity and if you use a reference source for a return line, you can populate the Credit Invoice field. In this case, Oracle Receivables creates an applied credit memo, and the sales credits from your original invoices are reduced accordingly, regardless of the sales credits you enter on the return. If you create an on-account credit from a return, sales credits are reduced according to the sales credit information you enter on the return. Order Management also provides the option of not using any reference source and entering return line information without defaults. This results in the creation of a single return line and an on-account credit.