How do you handle difficult situations?

The set of questions you will probably get in a job interview may address both your personal and work experiences. In essence, your individual personality, work attitude, and skills are the main elements that the interviewers assess during the interview. These experts believe that a person?s character defines who he or she is as a person whether at work or in a personal setting.

The level of professionalism of an individual also matters a lot to the interviewer. That is why during job interviews, you are being asked questions that evaluate your ability to deal with pressures and challenges at work and life in general. Your potential employer would want to find out your approach to problems that you faced in life. This gives them an idea on your ability to deal with difficulties with maturity and professionalism. The question may seem generalized, yet whether you answer it using a personal or a career-related experience, it will still be associated with your approach towards problems in the various aspects of your life.

Think of a Resolved Problem

Your mind may be tempted to entertain so many thoughts right after the question is thrown at you and if you lose focus, you may be prone to prolonged dead air or a disorganized response. Narrow down your initial answer to a problem that was resolved in either personal or work setting. This should answer the first question.

Stay Away from Sensitive and Extremely Personal Problems

The one thing you need to remember when fishing for past experiences in your mind about the biggest problems ever faced is to avoid mentioning or choosing an overly sensitive and personal problem. Some examples could be problems with money, relationships with superiors and work colleagues or even with friends, and getting involved in a controversy. Stating problems about money is just too personal to be shared openly in a job interview. Your huge issues with former colleagues at work is not a good example as well because it gives the interviewer an idea that you may just encounter similar issues when they decide to hire you.

Structure the Details Well

Aside from knowing one of your major problems, the interviewer is more than interested to know how you dealt with it. Remember to choose a problem that was resolved. It is easier to relay your story with confidence for resolved problems because you know you have come up with a solution and there was a favorable output. The downside with sharing an unresolved problem is it highlights more of your failure and failed attempts to resolve it. In sharing how you dealt with your major problem, the details have to have a generally assertive and positive approach. Stress that problems are not hindrances in life but challenges that only make you a stronger person in the long run. Convey the message that you become better at addressing major adversities in life next time it comes.

Showing Comments 1 - 3 of 3 Comments


  • Feb 24th, 2012

First i have time to take decision for this type of problem we take these kind of decision after tat i have to, discuss my opinion to my boss like this i handle in difficult situation


  • Feb 25th, 2014

which tasks have been assigned to you in whole course of your job in mainframe.and how you have performed them.


  • Oct 22nd, 2014

My friend had to quit his job as his was expecting and she delivered a baby as well bcoz earlier he has faced
the problem where her wife had lost a baby in her delivery?

How this statement can be framed in a better way,plz tell me

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