BA - Role in End User Support

What role does a BA play in the End User Support? Explain in steps the process in detail.

Questions by rgainadi

Showing Answers 1 - 12 of 12 Answers

Browny

  • Sep 4th, 2008
 

Towards the end of the Project, BA will be supporting the Business Users to write the Training Manuals and the SOP's.

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panchi

  • Oct 13th, 2009
 

BA guides the End User in
1. Performing UAT (User Acceptance Testing)
2. Provides Training to the End Users after the product is moved into the production phase.

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panchi

  • Oct 13th, 2009
 

IBA provides support to the end user in performing user acceptance testing (UAT) and also BA gives training to the end users after the product is moved to the production phase.

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