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Product Failure

If product fails at customers site then what tester or whole team will do in order to make it success..?
Asked by: Kkhashu Rrahul | Member Since Oct-2011 | Asked on: Oct 22nd, 2011

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Vinod

Answered On : Dec 18th, 2012

Get the detailed steps to reproduce the failure in our development environment. Provide the required work around steps to continue then develop the fix for this failure. Test team should create the test cases to find out this defect and similar kind of defects so that in future these kind of defect should not missed out.

  
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