How was your progress measured? How were u rated?

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Abdullah Bawazeer

  • Sep 26th, 2005
 

The interviewer is concerned about your metrics on which you performance in judged in the company. You can say "On the basis of my Customer Satisfaction Score (Csat), Productivity (no.of calls) and Average Handling time (Voice Support).

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ghasagar

  • Apr 20th, 2007
 

I would say "total billing company did to the client for me"!

companies are run to make profits (unless you work for a charitable trust)

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