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Service Quality
What is service quality? How do you improve your team member’s service quality?
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Critical Issue
Ticket is Severity 1 and it is very critical one, your team members they not able to resolve the issue and you are the least person to solve a problem? How do you resolve the issue?
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Role model
How you are going to be a or become a role model of you team?
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Audits
What is purpose of audits and why the companies go for standards?
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Team Conflicts
How do you resolve team conflicts in your team?
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Team Management
At a time two high priority (S1) tickets in you bin, only one engineer is available in this situations , what is your solutions for in this situation? (Here no chance to call other engineer and you are not at all technical guy)
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Rude Team Member
In your team one member is very rude how do you handle this guy?One to one meeting has done three times, till the guy is very rude, what is your next step.
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Test Estimation
How do you do Test Estimation for the Project
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Leadership Challenges
What are the challenges you face while leading the team?
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Team Lead involve himself in Testing
Should a team lead involve himself in testing when he is available? Will it downgrade his/her position before the fellow team members?
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Unplanned Leaves
As a team lead How will you handle a situation where an employee frequently takes unplanned leaves?