-
What does PDCA mean?
A) Plan-Do-Check-ActB) Prepare-Do-Cost-ActC) Plan-Do-Control-ActionD) Prepare-Do-Control-Action
-
Who is called the ‘Prophet of Quality’
A) Dr. Edward DemingB) Joseph JuranC) Philiph Crosby
-
TQM stands for _______________
A) Team Quality ManagementB) Total Quality ManagementC) Total Quick ManagementD) Total Quality Managers