The BlackBerry handheld has a basic calculator. With the software load you are testing, you find that you cannot enter the number "6". What steps would you take to further isolate the problem?

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Melinda Young  

 Profile Answers by Melinda Young Questions by Melinda Young

• Member Since May-2009 | May 26th, 2009

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1. Type 0~5 and 7~9 for Calculator, make sure whether the other numbers can be inputed. (This is to check Calculator can do wht number input well or not)

2. Try 18/3 for example with Calculator (This is to check 6 can be displayed well or not)

3. Exit Calculator, dial a telephone number which contains 6 or try other applications (for example email/text/address...) to input number 6(This is to check key "6" works well or not outside of Calculator)

kurtz182

 Profile Answers by kurtz182 Questions by kurtz182

• Dec 11th, 2009

Perform a combination of the following tests in order to isolate the problem: 1) Enter numbers 0-5 and 7-9 in the calculator application to determine whether other numbers fail to display.2)...

srinivasulub1981

 Profile Answers by srinivasulub1981 Questions by srinivasulub1981

• May 27th, 2009

HIFirst check whether the same number is working while dialling, if yes recheck the issue and log the issue simplySrinivas

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