Internet connection Issue

If someone finds that their Internet connectivity is down, how would you fix the problem?:

Showing Answers 1 - 4 of 4 Answers

I would ask them to do the following steps.
Step 1. Reset / Restart the Modem.
If no connection then
Step 2. Reset Network Connection / Restart the PC
If not connection then
Step 3. Call up the Internet Service Provider and log a complaint.

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Stan

  • Aug 23rd, 2011
 

If someone is using a laptop they may have accidentally turned their wifi connection off. This is fixed by:
Looking for the wifi connection button on the top row of the keyboard. It looks similar to the letter A surrounded by parenthesis. Push it to turn the wifi connection back on.

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