Answered Questions

  • Dec 19 2009
    05:27 PM
    5065
    6

    Trend Analysis
    • kurtz182

    What is trend analysis? How is it used in software testing? Provide three specific examples.

  • Mar 20 2009
    11:04 AM
    4182
    27

    Mis-Communication in Bug
    • mathan_vel

    What will you (Tester) do if there is miscommunication in bugs, Every cycle is Ignored from developer side and Re-Opened from tester Side?

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    Editorial / Best Answer

    kurtz182  

    • Member Since Nov-2009 | Dec 6th, 2009

    In every test cycle, the defect is consistently 'Ignored' by the developer and 'Re-Opened' by the tester.  This problem exists due to a miscommunication somewhere.  What will you do as a tester to rectify this issue?

    1) I would first make sure that I have entered accurate and thorough details in the defect report in order for the developer to reproduce the issue. I would include details about the test environment so the developer can duplicate it.  I would also include screen shots to prove the defect does indeed exist. 

    If the developer 'Ignores' this, then s/he obviously believes there is no defect at all and that the application's functionality is working precisely as it is supposed to.
     

    2) Next, I would cite the requirement in the defect report and describe my interpretation of it.  Then I would describe how the existing functionality does not meet the intended requirement.

    If the developer 'Ignores' this as well, then I begin to consider whether I have misinterpreted the requirement. It is possible that the developer is correct.

    3) I would revisit and study the requirement to determine whether I misunderstood it when creating my test case(s).  If necessary, I would meet with the Business Analyst to gain further understanding about the requirement.  I would discuss my test case and the defect with the Business Analyst to determine whether my understanding and approach is correct.
     
    If my research convinces me that I have fully understood the requirement and that my test case accurately and thoroughly tests it, then I would meet with the developer and discuss the results of my investigation with him/her.  I would explain the requirement in the manner intended by the Business Analyst.  I would reproduce

    the issue in an attempt to prove how the defect fails to satisfy the requirement.  Hopefully, the developer will be encouraged to fix the defect.

    If the developer continues to 'Ignore' this issue, then I will get the Business Analyst involved.

    4) I would set up a meeting with the developer, Business Analyst, and myself in attendance.  I would encourage the Business Analyst to explain the requirement to the developer and explain how the test case and its results properly exercise the requirement and identify a failure. 

    If the developer still 'ignores' this issue, perhaps it is time to replace the developer!

    folasade

    • Feb 18th, 2010

    If a developer is fixing bugs with their own ideas and schedule in mind that means he is not following the test cases, he changing the status to IGNORED, then it is an error on the part of the develop...