As a test enginner, How will you find the root cause for the bug that occured in the production or live, which has been already tested and certified.How will you face the situation?

kurtz182

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• Nov 7th, 2009

Include in ashishks' answer this fifth step:When the reason for the problem in the production environment is known and the gap between production and test environment which causes this e...

ashishks

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• Sep 9th, 2009

It is a very general case in software testing that any bug is found on the production and it was not present on the testing environment. If anything happens like this then we should proceed in the fol...

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