Answered Questions

  • Push Back from Business Users

    What type of push back have your received from the business users in relation to QA?

    dody1108

    • May 16th, 2010

    As a BA major pushbacks I have seen -Users availability to state their requirement, clarification of issuesSometimes, user get a threat which is actually not true that the TO BE automated system might...

    DUBYAB

    • Nov 14th, 2008

    At many times the biggest issue with business users is their time availability.  But, if you have a good Project Manager and Leadership, there should be collaboration between them and your busine...

  • How do you handle User Conflict

    Kumar

    • Aug 1st, 2016

    Generally, the conflicts are handled with one-on-one meetings. If there is no agreement between both the parties then we have to include the upper management to resolve the problem.

    Abraham Varghese

    • Aug 21st, 2011

    Normally 3 types of conflicts seen 1) User is giving a requirement that is not at all related to business needs.---? Best way to handle such conflicts is to educate about scope of the business needs a...

  • How is requirement analysis done by business analyst?

    kacharola

    • Jul 31st, 2010

    Business analyst can do requirement analysis through various techniques such as interview, brain storming, JAD session. JAD session is excellent way to collect high quality requirements under one roof using facilitated workshop.

  • What analysis and modeling techniques do you use to translate business objectives into system requirements?

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    srikanthpullikanti  

    • Member Since May-2008 | May 16th, 2008


    When the Business Obectives are set then BA makes a Requirements documentation in which the analysis is done by various techniques like
    Stakeholder interview,Goals,JRD sessions ,prototypes,usecases,SRS,Stake holders intrest and issues and Attempted soltions.

    MOdelling techniques is the next step after the requirements is done by UML used for functional or logical view, code view,or development or structural view.

    dody1108

    • May 14th, 2010

    The analysis techniques that I have used:Lay out business problemsDepicting business problems by grapical structures using MS visio, rational s/w tool, simple flowchartsWell organized JAR sessions wit...

  • How do you resolve issues?

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    Ravindra_munaganti  

    • Member Since May-2008 | May 31st, 2008


    Dear Friends
    I have read most of the answers and I am impressed the way people resolve the Issues...But I am sorry to say most of the people forgot that they are attending this question in a Business Analyst interview.

    The meaning for this question is as a business analyst how do you resolve issues?
    not only in your team but the problems faced while you were at clients place( while gathering requirements)

    Lets take an example of improper requirements: If two department people are giving the requirements and if they have some common resources to use...so one department people wants the application in some way and the other department wants in otherway...If they are adament on their statements and wants the application to be developed in their way....which is not feasible ...then we have to follow these steps
    1. Explain them clearly what we can not build an application until and unless they agree and stick to single opinion.

    2. If they still do not understand tell them about the time constraint. man hours wastage and money loss for their own company if they try to prolong the issue.

    3. Even if they donot agree then report this issue to the your higher authority which is project manager or Principle BA to look in to this matter which he inturn speaks to the client regarding this issue.

    similarly if you have any issues regarding communication and it is better you convince your client if you can use any recorder to record the requirements which you can later analyse or ask for the help of interpreter.
     

    so these are all the steps usually a BA should follow to resolve any issue.

    please do correct me if anybody disputes with my opinion.

    Best Regards

    Ravindra Munaganti

  • What problems did you run into while gathering requirements?

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    andar777  

    • Member Since Aug-2007 | Aug 30th, 2007


    Helping users to explain their requirements.


    First and for most, you must understand that for the most part, users do not understand what is happening behind the forms they are inputting data into.  A Business Analyst needs to be able to view the system through the eyes of a user and though the eyes of the developer.  Then negotiate a compromise that will meet the user’s needs and also maintain system integrity.   

    You have to peel back the onion with the users by asking leading questions, such as, If you select this value from the list box, what would you like to see happen on  the screen. 

    If you forget about the code and focus on the behavior of the form, you'll get a lot further with users.  In addition, users tend to get there backs up when they are approached by someone from IT because they tend not to feel that the IT rep understands what they are saying and they get very frustrated.  If they are frustrated, then gathering solid requirements goes out the door.

    I was a user before I became a BA and I'm proud of it.  :-)

    himansnu gaur

    • Oct 11th, 2011

    The major problem is faced when the user is not empowered enough to take decisions. In most of the case the business requirements are changed by the bosses of the business user. Such scenario are very...