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The use of the eSupport Application in the ClarifyCRM is (Multiple choice)
Skill/Topic: BeginnerA) Search for SolutionsB) Create casesC) Field ServicesD) Create work casesExplanation: eSupport is customer facing application in Clarify that is used for on going support to the customer. Once the cutomer creates a case in eSupport he is served by the CSRs using iSupport application which is Agent facing.