Answered Questions

  • BA - Role in End User Support

    What role does a BA play in the End User Support? Explain in steps the process in detail.

    panchi

    • Oct 13th, 2009

    IBA provides support to the end user in performing user acceptance testing (UAT) and also BA gives training to the end users after the product is moved to the production phase.

  • How do you handle User Conflict

    Kumar

    • Aug 1st, 2016

    Generally, the conflicts are handled with one-on-one meetings. If there is no agreement between both the parties then we have to include the upper management to resolve the problem.

    Abraham Varghese

    • Aug 21st, 2011

    Normally 3 types of conflicts seen 1) User is giving a requirement that is not at all related to business needs.---? Best way to handle such conflicts is to educate about scope of the business needs a...