I am new in software testing but have been involved in software engineering as a BA. I have assumed a role as a lead tester and have been asked to write cases for the CRM/ERP system that we are developing. Find below the extract from the System Functional Specification.


Requirement: Create a lead

Actors: Sales Administrator

Steps:

- Select the Sales Module of MS Dynamics CRM.

- Select Leads.

- Select New.

- Select Service Provider:

Branch1

Branch2



- Select if the lead is for a:

Business

Individual

If Individual:

Capture:

- Title

- Initials

- Fullname

- Surname

- Home Contact Number

- Work Number

- Cellphone Number

- email address

- Region/Zip

- Reference Number

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