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Deming’s theory for Management is also called as
A) 14 Point theoryB) 10 Point theoryC) 4 Point theoryD) 11 Point theory
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Deming believes that it is enough if People in lower level practice total Quality
A) TrueB) FalseExplanation: The initiative to implement the Deming approach must start at the top and will almost without doubt change many of the traditional views held by the organisation. Without support from the top, changes of this nature will fail.
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What is 80/20 Rule in Customer retention?
A) 80% of your sales will come from 20% of your customers
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Deming Wheel is a constantly rotating ________ Cycle
A) PDCAExplanation: Deming Wheel is a constantly rotating PDCA Cycle
nitesh484
- Feb 15th, 2006
The approach to continuous improvement is best illustrated using the PDCA cycle, which was developed in the 1930s by Dr. Shewhart of the Bell System. The cycle comprises the four steps of Plan, Do, Check, and Act. It is also called the Deming Wheel, and is one of the key concepts of quality.
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DFMEA is __________
A) Delivery FMEAB) Data FMEAC) Design FMEA
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Cause and Effect diagram is also called as ________________
A) Fish Bone DiagramB) Ishikawa DiagramC) Both a & bD) None of the above
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How many Old Quality Control Tools are there ?
A) 8B) 7C) 4D) 10
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TQM believes in awarding business based on Price Tag alone
A) TrueB) FalseExplanation: TQM clearly says ‘End the practice of awarding business on price tag alone’
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What are SMART Goals?
A) SMART goals are the goals which are Specific, Measurable, Achievable, Realistic and Tanginle
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Benchmarking can be done only for Products
A) TrueB) FalseExplanation: Benchmarking can be done for - Products or Services- Critical Success factors - Processes- Management of Resources and many more areas
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Which the Following matches between the Japanese word "Seiton" for 5S and its meanings
A) Spic & SpanB) Sorting outC) Self disciplineD) Systematic arrangementE) Standardise
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Which the Following matches between the Japanese word "Seiso" for 5S and its meanings
A) Spic & SpanB) Sorting outC) Self disciplineD) Systematic arrangementE) Standardise
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Which the Following matches between the Japanese word "Shitsuke" for 5S and its meanings
A) Systematic arrangementB) Self disciplineC) Sorting outD) Spic & SpanE) Standardise
Quality Management FAQs
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