What are the steps or methods we use when analyzing or troubleshooting an issue/problem?

mahule_n

 Profile Answers by mahule_n Questions by mahule_n

• Nov 6th, 2008

Reproduce the defect, record the steps, analyse the environment, functional dependancy if any exists. Gather the Exception stack with which I dont have to reproduce the defect. it provides more than s...

swapchand

 Profile Answers by swapchand Questions by swapchand

• Aug 2nd, 2008

First I try to reproduce the issue and document the steps.and take some screenshots and discuss the problem with my lead.

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