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Cause and Effect diagram is also called as ________________
A) Fish Bone DiagramB) Ishikawa DiagramC) Both a & bD) None of the above
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Deming Wheel is a constantly rotating ________ Cycle
A) PDCAExplanation: Deming Wheel is a constantly rotating PDCA Cycle
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Deming’s theory for Management is also called as
A) 14 Point theoryB) 10 Point theoryC) 4 Point theoryD) 11 Point theory
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Deming believes that it is enough if People in lower level practice total Quality
A) TrueB) FalseExplanation: The initiative to implement the Deming approach must start at the top and will almost without doubt change many of the traditional views held by the organisation. Without support from the top, changes of this nature will fail.
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DFMEA is __________
A) Delivery FMEAB) Data FMEAC) Design FMEA
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QFD means
A) Quality first and then DeliveryB) Quality Function DeploymentC) Quality Fundamentals deploymentD) Quality Functions Delivery
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Cost of Rework is an Internal failure cost
A) TrueB) False
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What is 80/20 Rule in Customer retention?
A) 80% of your sales will come from 20% of your customers
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How many Old Quality Control Tools are there ?
A) 8B) 7C) 4D) 10
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What are the range of values that are assigned for Severity or occurance or Detection
A) 1 to 100B) 1 to 10C) 1 to 5
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Deming’s TQM philosophy on Inspection is as follows:
A) Inspection should be done by allB) Cease dependency on InspectionC) Inspection is a mustD) None of the aboveExplanation: On line inspection and quality control is necessary although should always be there to improve the overall process. Product and process quality should be built in at the design and development stages through proactive quality assurance. To ensure thorough quality throughout the...
Quality Management FAQs
Ans