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Can you please specify the IE version & OS on the system you are trying to install QC.
Also the QC version.

was another session of QC admin was open our your same machine???

you need to make a couple of changes to the excel sheet. I mean it has to be in the format,that QC wud understand.
Also i hope you have downloaded the excel add-in from the tools->add-ins page.

check the macro setting for word on your system. tools->macro->security.
change the security level...should be fine.

can you please mention a bit more,as to what you are trying out?

hi ... if you hav logged in as the admin,it shud work. Please go to tools->customize->groups....Check the permissions for that admin group.

i believe taking back up of the repository folder or the bin folder where QC is intalled should be fine.

Only yesterday i solved the issue for an QC 9.2 user.
He had Vista.YEs QC 9.2 has some issues with vista. Please make sure you have admin rights on the desktop ,u r trying to install QC.

Let me...