Getting Error DPR-ERR-2058 The Dispatcher cannot service the request at this time

Hi,

I am new to Cognos. I am getting the following error when I tried to connect to ReportNet (http:// localhost / cognos8) and select the Framework Manager from tools.

DPR-ERR-2058 The Dispatcher cannot service the request at this time. The dispatcher is still initializing.

Please restrat your service in configuration,if it fails go to cognos/c8/conf/-----cogstartup.xml & folders(signkeypair,encryptkeypair,csk,certs) rename this or take backup to location then go to configuration do export as in file menu as cogstartup.xml point the location as mentioned above(cognos/c8/conf/).then save the configuration start the service again