Thread: Bug not accepted

Hi friends, Interview questions :

1. What will a tester do if the developer rejects or doesnt accept the bug you report. though you try to show the snap shots what would be your next step

2. What are the quality factors ...explain Cost of quality

3. What is root cause analysis

4. Explain fisher model

1.if a developer doesnt accept the bug even after giving screen shot and detailed explanation,first report to the pm and if needed arrange a meeting regarding this issue.
2. Quality factors are divided into 2 categories development oriented modifiability portability reusability testability usage oriented auditability capacity configurability correctness dependability efficiency interoperability look and feel performance utility/usability

Root cause analysis (RCA) is a class of problem solving methods aimed at identifying the root causes of problems or events. The practice of RCA is predicated on the belief that problems are best solved by attempting to correct or eliminate root causes, as opposed to merely addressing the immediately obvious symptoms.