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Thread: Using Remote Assistance

  1. #1
    Moderator
    Join Date
    Oct 2005
    Answers
    305

    Using Remote Assistance

    You can use Remote Assistance to help a friend who's using network address translation (NAT) on a home network, but not automatically.

    Get your pal to email you a Remote Assistance invitation and edit the file. Under the RCTICKET attribute will be a NAT IP address, like.
    Replace this with your chum's real IP address -- they can find this out by
    going to WhatIsMyIP . com -- and get them to make sure that they've got port 3389 open on their firewall and forwarded to the errant computer.



    Last edited by admin; 06-20-2012 at 09:29 PM.

  2. #2
    Contributing Member
    Join Date
    Jun 2006
    Answers
    95

    Re: Using Remote Assistance

    good one.. Thanks for sharing.. see if you can create help with screen shots... while you setup...


  3. #3
    Moderator
    Join Date
    Oct 2005
    Answers
    305

    Re: Using Remote Assistance

    Hi Jim...

    Not sure If i can post Screen Shots here though

    Regards


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