Hi, 1. On the server, click start, all programs, soapware, server and finally datamanager. 2. Login to your server using the sa account by clicking ok. 3. Most sa accounts don't have passwords assigned to them. If a blank password doesn't work, consult your system administrator to find the password. Once the datamanager is open, from the menu item choose actions, add soapware account. You should then receive the notice "soapware user account added". Click ok. 4. Close the datamanager. 5. Try to run soapware. If your using sql standard or enterprise without the datamanager, see note below. Note: for those who are using sql standard and don't want to install or use the data manager, you can add the soapuser account manually to each database using "enterprise manager. The username is "soapuser" and the password is "soapware". The database user properties/rights for the soapuser account should be public, db_ddladmin, db_datareader and db_datawriter. If using nt authentication, each user will need the same access to the databases. Sql administration is not in the scope of the docs, inc. Support agreement. Only sql administrators should attempt adding account information or altering account information. Incorrectly setting account information can render databases and servers unusable. Regards nikhil rattan